KDTM804EBS2 KitchenAid - Instructions

Very easy. I removed the two screws on the base plate, then the two screws that attach the washer to the cabinet, and pulled the washer out of its slot. I installed the broken side and closely checked the other side and felt it didn't need repairing. I put it back together and the door works very well.

Thanks,
Ted K.

Pulled the dishwasher out and took the two door balance links off and put the new ones on and attached to the spring. It was very quick and easy

Easy. Part just snapped in and took all of about a minute. Now the top rack doe snot slide back and forth.

Remove power source, then remove old power cord.Run new power cord through existing opening ang attach to existing power box on bottom o f dishwasher. Install electrical leads and device ground. Reinstall cabinet bottom. Check out operation by running a cycle. All ok!

followed directions, a kid could have done it,

Pushed to be into place

My husband called Part Select and described the problem. After we sent a couple of photos to the technician, she determined the part that we needed...a top rack assembly unit...and it arrived within a few days.
I watched the video that Part Select provided and it made the job so much easier than if the new part had been sent with a booklet of diagrams and written instructions. The video showed exactly how to dismantle the old part and then install the new part. It was also helpful to compare the part I was working with to the same part on the other side of the rack so that I knew for sure that I had it positioned correctly.
The part and shipping cost about $70. It would have cost more than 3 times as much if I had to call a repairman.

It is easy to change out the part. It seems though the part does not freely spin like it should. Does not seem to be warped but does not free spin.
Maybe the new part does not match??

Was easy to do but would recommend getting the 4 bolts that hold both racks in. The ones on the left side had rusted and hard to remove and reuse

Removed the old rack clips from the top rack, freeing the rack and removed the bracket holding the adjustable bracket

Replaced the rack bracket and hung the rack back onto the rails

Took out the middle rack. Flipped it over to get a better angle
And popped it back on. Spun it to make sure it would spin. Put the rack back in. Works like a charm.

Slid out dishwasher removed 2 screws put new slide in an tighten screws. Pushed back in rescrewed to counter and was done.

Turned off water supply to the unit. Removed plastic cover at bottom front. I only had to disconnect the copper water line to slide the unit about 1/3 of the way out. I then was able to reach the wires, disconnect them and use a stubby box/open end wrench (5/8? don't remember for sure) to remove the plastic nuts. I then opened the door, removed the bottom basket and slipped the element right out. Installation of new part was reverse.

Total repair time after watching videos was 53 minutes. I estimate I saved between $200 to $300 by doing this myself. If you have any DIY skills, don't hesitate to replace the detergent dispenser yourself.

I removed the tray and put in the new one