11047787800 Kenmore Washer - Instructions

Replaced the pump. Continued to get the F9E1 error. Removed and cleaned the drain pipe between the drum and the pump. Problem resolved.

There is a video on this site that shows how to do the install. It is perfect and accurate. This pump is one of the easiest components to fix on this washer and it will save you money to do it yourself. Tech has told me twice to buy a new washer. This did the job. Make sure to take the time to fully drain the machine prior to doing this and make sure that you unplug your machine. To drain, just unscrew the cover on the front of the pump. If you start disconnecting hoses without draining you could have a mess on your hands depending on how much water is still in the washer. Use a shallow pan or bucket if your machine is on a pedestal. I have a floor drain in front of mine so I use a piece of foil to channel the water into it. After that, just do the install like the video. Also make sure to examine the reconnected hoses after you get done to make sure that they are solidly attached to the pump and that the base of the pump is tightly secured to the bottom of the machine. You have to secure the feet of the pump from the bottom which is why the video recommends putting blocks under the washer to have access to the bottom. Pump is great. Everything works well.

1. Remove bottom panel (3 screws below). 2. Remove top panel (3 screws back). 3. Remove detergent dispenser (remove T screw in front.) 4. Carefully remove control panel is plastic so be careful not to break it. 5. Pull broken bellow from front and spring loaded clamp will come lose. 6. Push away bellow. 7. Remove cables from door lock. 8. Remove front panel screws (4 - 2 on top and 2 in bottom). 9. Unscrew bellow's clamp with flat screw driver or not driver. 10. Remove worn bellow. 11. Bellow has notch on top (Use as reference to replace. 11. Clean all surfaces. 12. Install new bellow to drum. 13. Screw clamp over of bellow not too tight. Don't want to break the seat. 14. Replace all in the reverse order and for the front of the bellow refer to my previous article (story) on front latch replacement.

I followed your repair video explicitly, simple fix. However, one should
be careful when disconnecting the two prong electrical connector from
the heat sensor. the two black wires can pull free easily. In that case, the
rear of the female plastic wired connector must be extracted to allow the two black wires to be "pushed" into the narrow slot which displaces the
wire insulation and allows for a good electrical connection. If a punch tool is not available a pair of needle nose pliers works. Also, observe
the orientation slots on both the male andfemale connectors - they
connect one way only! I set the washer on it's face while effecting this
repair to better see what I was doing (eyesight not as good as it used to be). Thanks for the timely support!

Factory hose clamps were awkward to maneuver. I used automotive radiator hose clamps instead. They worked great.

First I removed the retainer ring that holds the outside bellows on the frame of the front washer.
I then pushed the bellows inside of the drum of the washing machine in-order to get to the clamp that holds the bellows on the inside of the drum. To pull the clump I had to use a stubby screwdriver and socket drive to loosen the clamp. Once the clamp is loosen I was able to pull the bellows off, of the drum and out of the washing machine. Installation was the reverse of removal.

2 clamps and its off, problem is if you have average size hands you will struggle in getting the back clamp on and off.

I purchased a new bellows from this site I followed their instructions. Just tricky getting the inner clamp on aligned and tightened.

I did follow step by step your YouTube video. I’m a woman. There was nothing heavy in the process. You have to be careful that’s it. Thank you for the instructions. I fixed it with the YouTube tutorial you provided. Really nice from you people.

We do not wish to have our repair published. The part itself was perfect and corrected our leaking problem but we did have difficulty with the installation despite detailed instructions. We appreciate a good price for the perfect part!

(These instructions improve on the excellent instructions provided by customer Franck from Anandale, Va.)
The first step is to remove the retainer wire and spring that holds the outside of the bellow in place.
To do this, Open the washer door as far as you can to get it out of the way. Look underneath of the front of the bellow on the outside of the washer where it meets the door. Put your head almost on the floor and look up.
You will find a spring stretched about 3" connected to a small diameter wire (1mm.) that runs all the way around the outside portion of the bellow.
Use a small screwdriver or needle-nosed pliers to pull and pry the spring away from the rubber bellow. Be careful not to damage the spring or ring. Once you have grip on it, pull it carefully toward you then up and off of the bellow.

The front portion of the bellow is now free and can be peeled off. Start at any point and pull the rubber bellow in toward the opening of the washer, it comes off easily.
When you get to the detergent outlet on the upper left side, grab the plastic tube and carefully pull the bellow from around it. There is no adhesive or clamp holding this in place, just friction. Remove the rest of the front portion of the bellow.
Push as much of the bellow into the washer as possible to get it out of the way.

Once this is off comes the slightly tricky part. Look up at the top right portion of the bellow that is still attached. You may need to feel with your hand but you should be able to see it. This is where the flashlight or worklight will be helpful. You are looking for the screw/nut end of a giant hose clamp. This hose clamp goes around the entire bellow and secures it to the portion that holds the basket.
This is where the stubby screw driver comes in handy. There is not nearly enough room for a standard one and a nut driver or wratchet are too big. The nut will be pointing down and will need to be replaced the same way.
Loosen the hose clamp almost all of the way, perhaps 5 turns on the nut. It is not necessary to have the hose clamp come completely apart.
You can now remove the entire hose clamp from around the bellow by pulling it forward.
You will need to remove the hose clamp from the washer. To do this, squeeze it in from the sides about 6", don't kink it. Push it down toward the floor between the basket and the metal front panel. You will now be able to remove it from the top of the opening and be able to pull the bottom portion out.
Pull the old bellow completely out, very easy to do.

Time to install the new bellow. Figure out which side goes in and which faces out. The big hint is that the water inlet is on the upper left side.
You will notice at the top of the bellow on the portion that goes inside of the washer, you will find a small triangular shaped tab about 1/4" high. This is your centering mark. This will be at the very top. If you keep this at the top, everything will line up perfectly.

This next step takes a bit of dexterity because you need to slide both the bellows and the hose clamp into the machine with the triangular shaped tab on the bellow at the top as above. Unbend anything that might have bent on the clamp. Put a tiny bit of lube oil or Vaseline on the clamp screw thread to make it easier for your fingers to tighten it with the stubby screwdriver later. The hose clamp must go in now because once the bellow is slid over the detergent inlet tube the hose clamp can not be installed. Slip the bellow over the edge of the portion that holds the basket where you removed the old one. I started at the top and worked left so I could install the detergent inlet tube. Pull this through the bellow carefully. It doesn't take a lot of force. I found that wetting it with water made it easier to slide the bellow over it.
As you are pressing the bellow on this lip, you will notice that there is a 1/2" high back stop all of the way around. This is great because as you press it on, there is a positive stop and you can't go further than necessary. Continue to press it in all of the way around.
With the nut at the top or top right with the nut facing down to the floor while holding it vertically, squish it slightly inward, put the bottom portion in first then the top portion. Orient is as it was when you took it off. Slide it around the bellow. You will feel a positive stop. Run your fingers around the entire bellow to be sure the clamp is seated in the channel on the bellow and that the bellow is against its backstop. This assures you won't have a bad leak upon your next wash.
Grab the stubby screwdriver and tighten down the hose clamp. I did about a medium force when tightening. It doesn't take a lot of force.

Now it is time to pull the remaining part of the bellow out of the basket and fit it into place. Press it around the outside portion of the opening so it hooks over the lip. Now take the retainer wire and spring assembly and use it to clamp the bellow over the lip. After fitting the wire around

Pull spring wire on front. Remove large hose lamp at tub. Reinstall in reverse order.

Checked for 120 V AC at pump connector. It was present . Pump was hot. Ordered new pump. Changing the pump is a piece of cake. Just tilt machine back and rest on a brick. Remove 3 5/16th screws . Disconnect 2 hoses and 1 plug. Took 10 minutes tops. Back in business.

It was fast and pretty easy to do.

Only needed a pair of pliers for the clamps on the hoses connected to the pump. Removed the old pump ( no tools needed) and reinstalled the hoses. Works like a charm!