Ice Bucket
Fits your KFXS25RYMS4!
$283.29
In Stock
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Fits your KFXS25RYMS4!
PartSelect Number
PS12348707
Manufacturer Part Number
W11185686
Manufactured by
Whirlpool
Troubleshooting
This part fixes the following symptoms:
Ice maker won’t dispense ice
This part works with the following products:
Refrigerator.
This part works with the following products:
Whirlpool, Maytag, KitchenAid, Amana.
Part# W11185686 replaces these:
AP6287036, W10309717, W10337301, W10343993, W10347671, W10536669, W10562191, W11097357, WPW10562191
Questions and Answers
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Karen
April 12, 2018
The ice maker only dispenses crushed ice regardless of the setting. The ice container drawer will not open so we can't see what the problem is. Can we break the plastic housing to get into the ice container and then buy parts to fix it? Thanks
For model number G16SDRXXY04
Hi Karen,
Thank you for your question. When switching form crushed to cubed ice, it is normal to get crushed ice the first couple of times you use the dispenser. When cubed ice is selected, dispensing cubes requires energizing a lever behind the ice bucket to open a flap and allow whole cubes to come out. If an ice cube gets behind the ice bucket, this can prevent the lever from working. You would need to remove the ice bucket to see if there is any ice trapped behind the bucket. IIf there are no ice cubes behind the ice bucket, you will need to test the dispenser without the bucket to see if ice will dispense. Shut the door to the refrigerator as you normally would and press ice dispenser as you normally would. If you hear a snapping noise, then the dispenser is working correctly. Place the ice bucket back in the refrigerator and select the cubed ice option. If there is no cubed ice, then there may be an ice build up in the bucket. If you do not hear a snap you will need to inspect the dispenser to see what is happening. You should not have to break the plastic housing to remove the ice container. There is a video on our website that you can reference on how to install/remove the ice container. The refrigerator and the ice container may not show exactly like the ones you have, but it will give you a general idea on how to install the part. You will find the video under part number PS11701245. I hope this helps. Thank you and have a great day!
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George
December 10, 2018
Ice dispenser wont crush ice or dispense ice, it makes ice !! the auger in the bin turns !! the rotator arm in the ice maker moves !! the door to dispense ice opens !! i cant figure out why it wont dispense the ice !!
For model number WRF555SDFZ02
Hello George, Thank you for the question. I suggest removing the Ice Bucket from the appliance and check for damage to the bucket. Sounds like drum in the bucket may have become damaged or out of place. Hope this helps!
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Terry
January 21, 2019
Should my ice maker bin have a large molded piece of Styrofoam inside? Just took it apart because the refrigerator has a bad chemical smell and it seems to be coming from the ice maker. Any insight into this odor?
For model number GI6SARXXF01
Hello Terry, Thank you for the question. There is Styrofoam inside the front of the bin. It is used for insulation. There is a Ice Maker cleaner you can buy to clean them. Hope this helps!
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HOWARD FREEMAN
November 26, 2018
The ice maker does not make ice at all. Auger works,
Hello Howard , thank you for contacting us, In order for us to locate the correct parts and repair information we will require the model number of the appliance. Once you have located the model number please feel free to resubmit the question and we will be happy to help you. Look forward to hearing from you!
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MJ
July 7, 2021
In the diagram part # w11185686 where is the button that releases the drawer? The illustration shows it on the bottom of the side panel but on this refrigerator the release button is on the top of the side panel.
For model number WRX735SDBM00
Hello MJ, Thank you for the question. On this part the button is located on the side at the top of the front panel on the bin. We hope this helps!
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Roland
March 6, 2023
Can i buy and install the auger for the ice maker only or do I have to buy the entire tray part? the auger snapped in half and that is all I need.
For model number G16FARXXY08
Hello Roland, thank you for contacting us. The auger is not sold separately, you will need to order the complete ice bucket for it, the part number is PS12348707. We hope this information is useful!
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Martha
November 7, 2019
My icemaker stopped making crushed ice. Even though it's in the crushed ice mode it only dispenses cubes. What's wrong with it and how can i fix it? My husband loves crushed ice.
For model number AFI2539ERM00
Hi Martha, sadly I could not find information about this symptom relating to this model. I recommend contacting the manufacturer directly for assistance.Thank you for your question and good luck with your repair!
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David
August 12, 2021
It is not dispensing ice. I took out ice bucket and turn on the motor and I can not stop it with my hand. Doesn't appear to have anything broke on auger assembly.
For model number WRX735SDHZ02
Hello David, Thank you for the question. If the motor does not turn, it normally indicates it is defective and will need to be replaced. We hope this helps!
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Linda
April 2, 2022
Can I purchase a new ice container for this freezer? I don’t need parts. I need a new container.
For model number WRX735SDHZ01
Hello Linda, Thank you for the question. Very sorry, Whirlpool only sells the Container as part of the full Ice Bucket Assembly with all of the internal parts. It is not sold on its own. If you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you!
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Alicia
April 15, 2022
The cover on our icemaker came off! The only part that holds icemaker in is the Styrofoam part and we cannot open it at all. Ice is frozen and we need to open it. Please help
For model number MFI2570FEZ02
Hello Alicia, Thank you for the question. If you are referring to the cover on the bucket, it is only sold as part of the Bucket Assembly. If you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you!
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Model Cross Reference
This part works with the following models:
PartSelect Number: PS12348707
Manufacturer Part Number: W11185686
Manufacturer Part Number: W11185686
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