DU8920XX0 Whirlpool Dishwasher - Instructions

Since there were no printed instructions, we looked at the photo schematic.
Reassembly using the photo was easy by putting the old rack alongside the new one and adjusting the new rack spacing to match the old one.
We also had new wheels which snapped on.
We were delighted to repair and replace this good, older dishwasher rather than purchase a new one!

Replacement part came. It was broken. I took pics of it, and send the pics and an email to PartSelect. They put another replacement part in the mail on the spot. I was shocked! The 2nd one arrived in perfect condition. BONUS POINT to PartsSelect!
Tom Houser
Roanoke, VA

We read your help site and was able to find what was causing our water filling probelms. Order the valve intake part and made the repair and the dishwasher works like new. You saved us a repair bill from the professionals and they couldn,t done a better job. I will recommand to site to everyone. Thanks Again

Nozzle cap rubber housing was split and cracked. It simply unscrews. The replacement was a matter of screwing the new nozzle cap on. My wife was trusted with this installation. Believe me, this indicates how easy it was.

Kit didn't have the center conical piece. Easy to switch tho. I am impressed at the speed of which the part arrived.

After cleaning the filter located on top left of door(used a screw driver to pry out) and following the install gasket video problem solved.

Did not use the new parts. After removing the spray arm, found a screw out of place. Put the seal ring back in place and the screw back in the hole. Machine works like new.

Both springs (8066018 and 3368999) were replaced as recommended in your troubleshooting guide, but did not resolve the problem. Finally the Dual Motor, 3374501, was replaced. During the above, the plastic face of the door fell off, which created a nuisance task before proceeding to fix the original problem. However, while replacing the motor, I realized the purpose of the two, T-shaped studs sticking out of the motor. It is absolutely necessary that these sit inside the slots which engages the sliding plastic cover, which is spring loaded, in order to engage the release of the soap dispenser door. It was truly a learning experience, but I got it done.

The 1/4 inch impeller bolt to shaft would not budge with a nut driver so I had to use a ratchet to loosen it. I could not hold the drain impeller with an adjustable wrench so I had to use a vice-grip. This still did not loosen it so I used an oscillating power saw to cut away at the bottom of the drain impeller being careful to only cut so deep, I didn't want to cut into the motor shaft. Once I had cut some grooves into the drain impeller, I could break it into pieces and remove it. Upon reassembly I tightened the 1/4 inch bolt with the ratchet.

Just took old panel off and went side to side and then slide panel under front trim. Of course it was easier because the bottom door trim was off and now I have to find that replacement part. Not having any luck with that!

Snapped on the rollers, removed the center part from the old rack that sprays the water and snapped it on the new one. We then bent the back row down so it would acomodate my larger items. My old rack had that feature. You could either have the rack up or down. Now l
ooks beautiful and works perfectly.
Could have used some directions though.

I searched for the 18x5x5 insulation.,ordered it from Part Select. Waited. Company sent wrong part. Called, they gave me a refund, reordered, promised 2 day free shipping. Waited more than a week, paid for 2 day shipping. Received same, wrong part. Still don't have repair done. Looking elsewhere for part.

I looked online to see a video. Dad to pop lid off soap dispenser. Slide a plastic part to the left n the spring slide off. Video showed how to place prongs on spring . Then had to lift the upper part of spring to lift onto plastic part of soap dispenser. That was it.

Unfortunately it still doesn't work. I asked Ina email to your company for any suggestions, No reply.

THERE WERE NO INSTRUCTIONS INCLUDED, COULDN'T FIGURE 0UT HOW TO INSTALL THE NEW ROLLERS ON THE NEW RACK FINALLY INSTALLED THE OLD ROLLERS ON THE NEW RACK AND THEY WERE MUCH EASIER TO INSTALL I DONT UNDERSTAND
WHY THE NEW ROLLERS WERE THE SAME AS THE OLD ROLLERS
EXCEPT FOR THE COST.

New gasket did not fix problem. Cleaned air vent cover for steam to exit. Gasket not the problem but new one looks good. thank you