DU8920XX0 Whirlpool Dishwasher - Instructions

Luckily the local repair company gave me your email address after they said the silverware basket was no longer available.

I checked your website and luckily you had the wonderful picture as well as the grid which showed the size of the basket as well as the distance between the holes used to attach the basket on the door. I only had to measure my basket's width and height and more importantly the space between the holes. The one you showed was identical in size and style to my current one.

The only time it took was to take the measurement, place the order on your site, open the package when it came and slide it in to place!
How great! I sure didn't want to get a new dishwasher when this one works just fine. Great price and great service. Many thanks,
Marlene Cummins
Williamsburg, VA

The old gasket around the door pulled out easily but was pretty nasty. While cleaning the channel out, kept finding more gunk that had built up. I decided to go ahead and take off the Inner Door. Used Torx driver to take off the screws. Found a tremendous amount of gunk built up. Was well worth taking the extra time to clean it all out. Replaced the Inner Door and put new gasket in channel. No more leaking!

Was a simple task to perform, a child could have done it. The technical skills diagnosing it was a bit hard though. The skills finding the culprit was indeed simple. Rubber was torn. Dishes would not come clean especially on the top & would not dry properly. The rubber piece being torn in half made it hard for the water & soap to despense to the top through thh center plastic tube, but now it cleans great. Thank's
Now to find out why it won't dry properly at the heating element is another task. It leaves water droplets on the dishes.
Once I got the rubber screw on attachment installed the dishes are clean & dry now & no water dropplets on the dishes.
The water dispenses up to the top like it suppost to throught the small tube to wash the upper rack dishes.
The wife is happy now she doesn't have to clean & dry them by hand.
Thank's so very much!!
Now on to the next project in hand to submit later on.

Easy fix. It’s a screw on by hand piece.

Actually I ordered the drain and wash impeller kit because it was listed as the #1 cause of failure to drain. I then hired a plumber to install it. He did so and that didn't solve the problem. So I was about to buy a new dishwasher. I then noticed that the second most frequent cause was a problem with the "dishwasher drain check valve." I watched the "partselect" video on how to change that. I didn't have a new one but I thought I would take out the part and see what I could learn. As it turned out it was blocked by a little piece of what appeared to be a walnut chip. I cleaned it out reinstalled the drain check valve and the problem was solved.

after that every thing went very well

At first I thought I needed a new bottom rack for my dishwasher. Out of curiosity, I watched the installation video and realized that the Tine Row installed separately and that was the only part I needed. I am appreciative of being able to access that video and the money I saved. Installation took seconds to complete.

Just replaced it in the notches that held the rusted tine.

I poked the old gasket with a fork tine so I could get a grip on the old gasket as I didn't have pliars, pulled it out in less than 4 seconds, folded the new gasket in half and started center top of the slot the old gasket was in and pushed the new gasket in on each side from the top to the bottom. Very easy. I'd say it took me longer to open the package with my teeth than in doing all of the above.

follow instructions, unscrew old part, screw in new part, worked like new

unhook electric & unscrewed 2 metal screws unhooked water line,& replaced new one & reversed hooking up all it worked fine

Removed old basket and popped in new basket.

installed a new rack

All pieces just snap off and the new one just snap right back in place.

Remeber take a little time to do your repair correctly.

It is cheaper to repair an appliance than it is to replace.

Part arrived in 48 hours. Had to pry apart the two piece assembly of the damaged item. Snapped the replacement in place and fastened it to chassis with two machine screws