If your cooktop burner isn’t heating up, this 12-inch haliant surface element might be the fix. It sits under the glass top and provides the heat for your cooking surface. You’ll need to unplug the ra...
We know how troublesome a malfunctioning range can be, and that's why we've got the GE Radiant Warmer Element to help. This essential part of your cooking range generates the needed heat to whip up yo...
This electric range surface element is designed to deliver consistent heat to a designated cooking zone, making it ideal for everyday meal preparation. Located beneath the cooktop, it plays a key role...
Restore fast, even heating to your smooth-top range with this genuine radiant surface element. Measuring 8 inches in diameter, it uses advanced halogen technology to deliver quick, uniform heat for pr...
Ask our experts a question about this model and we'll get back to you as soon as possible!
6 questions answered by our experts.
< Prev
1
2
Next >
Sort by:
Search filter:
Clear Filter
Your search term must have 3 or more characters.
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing answers that matched.Try using some different or simpler keywords, or submit your new question by using the "Ask a Question" button above!
Ron
January 11, 2022
The front right burner works intermittently and the right "hot surface" stays on all the time. I have cycled the power and nothing changes?
For model number PP975BM3BB
Hi Ron,
Thank you for your question. If the right front burner works intermittently and the right hot surface stays on all the time, the issue is with either the daughter relay board or the burner. You will need to check each part to see which one is causing the issue. We have included a link that you may reference on how to check these parts. We hope this helps! Good luck with the repair!
Cooktop will not turn on after power outage. There is power to the breaker and to the unit. Tried breaker reset, no go.
For model number PP975BM3BB
Hi Mary, thank you for reaching out. Based on our understanding of the issue, we would suggest you check the board relay power supply, part number PS1481066, to fix this issue. We hope this solves your problem!
I am having an issue with the lower right burner and have been told that it might be the "Daughter Relay Board" How do troubleshoot this board?
For model number PP975BM3BB
Hello Ron, thank you for your inquiry. We have researched your model and would recommend inspecting the board, part number PS1481205, for any burns or break in a capacitor. You can also test the board to check its continuity. If it has continuity, you may need to replace the element, part number PS2321565. Customer service is available 7 days a week if you need help placing an order. Glad to be of assistance!
Zero surface elements come on / all surface lights come on when contacted
For model number PP975BM3BB
Hello Brenda, thank you for writing. This sounds like a faulty Power Board Assembly, part number PS1481066 for your model cooktop. Good luck with your repair!
Was this helpful?
Thank you for voting!
Jenny
November 4, 2021
All of the lights turn on when you attempt to turn on but the elements never heat up.
For model number PP975BM3BB
Hello Jenny, thank you for writing. If it is all the elements won't heat up at the same time, then we recommend the electronic Control Board which is PartSelect Number PS1481066. We hope this helps.
first ,troubleshot switch--it was ok. next,troubleshot triple element & found that the 9in portion had an open in the heating element itself ordered .new element,installed it .Works like new!
Been procrastinating putting in the new element but decided to do it yesterday even if it meant eating breakfast out. Twenty minutes after starting , breakfast was cooking, at home on the new element. Two screws out, switch wires, snap on retainers, replace two screws and you're done!
Wife said cooktop was not working. I cut power and dropped the cover on the electronics box under the burners and could see it was burnt up. Looked like it would be hard to fix so I ordered a new cooktop. However, they couldn't place order until they measured - and that would not be for a week. So, I thought I would order the circuit board to see if I could replace it. Parts Select had good links to appliance parts so ordering was easy. Needed help to pull out the cooktop and flip it over but switching in the new board was relatively easy although there were lots of connectors to keep straight. Turned it on and it worked like new and cancelled order. Saved $1300 and was a hero.
