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MTW5720TQ0 Washer - Instructions

All Instructions for the MTW5720TQ0
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spin cycle was not working / poor
Unplugged the appliance. turned off inlet water and removed hoses. popped the cap off hiding the bolt that keeps the agitator in place and pulled the agitator off. tipped the washer on its front . disconnected the Wire harness. removed the 3 bolts that hold the pump, motor,clutch, (drive assembly in other words). pulled the Drive assembly out of its resting spot removed the bad clutch and replaced it with the new one. then reassembled in reverse order.
Parts Used:
Clutch Lining Kit
  • Craig from Plano, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Socket set
10 of 13 people found this instruction helpful.
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Washer would not wash,spin or drain.
I thought that the lid switch was the problem why the washer would not perform the drain or spin cycle. I broke the lid switch by moving the wires around. I rigged it so my daughter could use it by screwing a screw in the switch til the new one came in. After a few days, the machine stopped working again as stated above with the motor. I purchased a new Whir-pool washer for her and later found a white wire that connects to the electric motor was burnt around the connector in that only one tiny wire was still attached. I reconnected the wire in the connector and the washer started working again.
Parts Used:
Washer Lid Switch
  • Michael from Covington, LA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
10 of 13 people found this instruction helpful.
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Machine agitated during cycle but would not spin clothes dry.
Followed the excellent video instructions. They say you can perform the repair without removing the enclosure, but when I saw how easy it was to remove it, it definitely improves the access and speeds the repair. Have a piece of wire handy to to hold the pump assembly out of the way. Installed new clutch kit and it runs like a champ.
Parts Used:
Clutch Assembly
  • Kurt from Bremerton, WA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers, Socket set
10 of 13 people found this instruction helpful.
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wasn't agitating
I watched the videoand just followed your lead. It really was easy. The only thing I didn't have was the agitator grease or lube.
Parts Used:
Agitator Bolt Agitator Repair Kit
  • Louis from St Clair Shores, MI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Socket set
9 of 10 people found this instruction helpful.
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Leaking discharge hose
removed old hose clamps and hose using pliers. Installed new hose which had all new clamps preinstalled on new hose.
Parts Used:
Drain Hose
  • wayne from webster, KY
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
12 of 19 people found this instruction helpful.
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Tub leaning on one side
Changing the springs was a ...snap. The more delicate task was to figure out how to get to them; for this model, the back panel comes off (after removing 3 screws, the drain hose and drain hose plastic coupler, removing the 2 screws holding the control panel, pivoting the control panel and finally removing two spring clips. Also, the plastic water diverter takes a little bit of patience to be unhooked from its slots in the back panel as it will not slide out with the back panel. With the back panel off, the entire "shell" can be removed, exposing the guts. I twisted the tub to release the tension in the suspension springs and replaced them, one by one. Finally, the counterweight spring. I also lubed the support pads to allow for a "friendlier" leveling. Re-assemble, replace the old and cracked water supply hoses, and time for a beer and my girlfriend's obligatory OOOOHs and AAAAHs... All in all (cleanup and test included..) about one hour.
Parts Used:
5-Foot Washer Fill Hose Suspension Spring Tub Spring
  • Radu from Boca Raton, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers
11 of 17 people found this instruction helpful.
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Washer basket off-center and wobbling during spin cycle
Remove the washer case/enclosure to expose all the internal parts. Lie on the floor and with pliers and a strong arm. Remove and replace each spring one at a time. Pretty straightforward.
Parts Used:
Suspension Spring
  • Craig from Woodland Hills, UT
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
8 of 8 people found this instruction helpful.
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Severe wobble during spin cycle.
After removing the 2 phillips screws at the base of the control panel, I flipped the panel toward the back. Using a screwdriver, I popped off the spring clips, releasing the cabinet. I removed the 1/4" hex head screw on the spring mount and removed the old spring and replaced with the new. I repeated this with the other 2 springs. The spring bracket in the rear also holds the tub balancing spring. It is easily replaced while replacing the suspension spring.
If this didn't fix the problem, we were going shopping for a new washer. After this repair, it operates like new!
Parts Used:
Suspension Spring Tub Spring
  • Steven from Dallas, GA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers
9 of 11 people found this instruction helpful.
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Two problems - washer stopped and had to open and close lid several times to restart. Problem 2 - could not get inlet valve to take in hot water.
1. Read a repair manual that I bought several years ago for this model. Pictures and notes for removing control panel and back cover of washer were very helpful. Replacing the lid switch was easy as long as you have the lid open when locking it down. The control valve was easy and I swapped out wires one at a time to make sure I didn't swap hot for cold. I then removed valve and locked down new one. Reversing the control panel and back skin were easy with a second set of hands to hold the back panel in place while installing two bottom screws. The parts resolved the problems.
Parts Used:
Washer Lid Switch Water Inlet Valve and Thermistor Assembly
  • Harry from Bensalem, PA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set
10 of 14 people found this instruction helpful.
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Washer was leaking underneath machine
While taking apart my washing machine to clean the plastic basket I discovered the 3 main seals down the agitator were completely disintegrated and water was leaking onto the motor and onto the floor. The seals are a tight fit but slide into place easily with lubrication. When putting everything back together a bit of lubrication will be necessary as well. The leak is gone and my nearly 30 year old washer is working as well as the day it came off of the assembly line.
Parts Used:
Washer Transmission Stem Seal Spin Pinion Seal
  • RAY from DEER PARK, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
8 of 8 people found this instruction helpful.
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Agitator directional cogs worn out
Removed bolt holding top of agitator, removed top of agitator. Replaced parts. Reinstalled agitator. An old machine now works like a new model.
Parts Used:
Agitator Cam Bearing Agitator Directional Cogs Thrust Spacer
  • Do n from LAWTON, OK
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Socket set
9 of 11 people found this instruction helpful.
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Washer would'nt spin
diconnected water supply and discharge, unplugged the unit, removed the aggitator, laid the washer on it's back, romoved the hoses from the pump, took out 3 bolts, removed the motor/transmission and replaced the clutch and put it all back together.
Parts Used:
Clutch Assembly
  • Dean from Poplar Grove, IL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers, Socket set
9 of 12 people found this instruction helpful.
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Broken water inlet syphon combined with missing feet was causing water to spill out of the washer
I removed the back of the washer, removed the old water inlet syphon, replaced it with the new one, and, with some difficulty, replaced the back of the washer, reattaching all of the parts to it.
Parts Used:
Foot, Front - Single Water Inlet Syphon Leveling Leg Locking Nut
  • Randy from Atlanta, GA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers, Wrench (Adjustable)
17 of 36 people found this instruction helpful.
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banging noise during spin cycle, tub out of balance
I did the repairs after watching a few videos on this web site and it covered everything I needed. Went well and the parts were perfect.
Parts Used:
Tub Spring Suspension Spring Tub Wear Pads - Package of 3
  • Russell from CHARLTON CITY, MA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set
8 of 9 people found this instruction helpful.
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Water Pump was leaking
The water pump had a small leak when washing clothes, and my wife was nagging me about it. I know men, youwere shocked that I said nagging and wife in the same sentence. Me being a man, I would have just left it since it is in the laundry room in the carport.

I turned the washer on its side and felt where the leak was on the pump, went inside and ordered the new pump. It was here in 2 days and it took 15 mins to put it back on with only a screwdriver to snap off the retainers and pliers to undo two hoses.

I told my woman that it was fixed and we have lived happily ever after and we played Appliance Repair Man and I was paid very well for the "House Call" if you know what I mean!!!!!
Parts Used:
Pump Retainer Direct Drive Water Pump
  • Rick from Liberty, SC
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
9 of 13 people found this instruction helpful.
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All Instructions for the MTW5720TQ0
91 - 105 of 1404