MDB5969SDM2 Dishwasher - Instructions
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Could not take apart the upper rack on my whirlpool dishwasher to replace its wheels to transport its upper rack. The received parts did not match the old ones. Called parts and they suggested these new parts remanufactured and changed from the old ones but they had not been notified. Brought to professional mechanics and they figured it out. Bullshit parts company!!
Parts Used:
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Thomas from WEST SUFFIELD, CT
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Difficulty Level:Very Difficult
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Total Repair Time:More than 2 hours
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Tools:Screw drivers
2 of 2 people
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Dishwasher door stopped latching properly.
Initial inspection of the issue and research suggested the door latch was malfunctioning / broken. I bought the part and expressed it home. The installation involved removing the door screws on the inside of the door, separating the front and back panels, unplugging the door latch, removing it from its niche and popping in the new one. Reverse the take apart and it was done. Very simple swap. Hardest part was juggling the two halves of the door and preventing the door for trying to close in the process as the bulk of the weight is in the outside half of the door.
The new part did not fix the issue. The door strike was the next part that could be broken / malfunctioning. I ordered that part as well and replaced it. In the process of replacing it I found that the original door strike had been installed upside down. I am guessing it was installed at just the right pitch, or maybe even bent at the manufacturing facility, so that it latched. No idea how it managed two years like that. I installed the new one correctly and the door latches perfectly. Both parts I removed from the unit I will retain if my new parts should fail in the future.
The new part did not fix the issue. The door strike was the next part that could be broken / malfunctioning. I ordered that part as well and replaced it. In the process of replacing it I found that the original door strike had been installed upside down. I am guessing it was installed at just the right pitch, or maybe even bent at the manufacturing facility, so that it latched. No idea how it managed two years like that. I installed the new one correctly and the door latches perfectly. Both parts I removed from the unit I will retain if my new parts should fail in the future.
Parts Used:
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Bryca from TULSA, OK
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Pliers
2 of 2 people
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Door falls when opened
Attached new link, then stretched the spring with pliers and routed link over the pulley. Replaced both links.
Parts Used:
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JOSEPH from LAMBERTVILLE, NJ
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers
2 of 2 people
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The Door Leveler Nylon Cord assy broke
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Robert from Highland Village, TX
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
3 of 5 people
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Broken cord on door balance
Very easy. I removed the two screws on the base plate, then the two screws that attach the washer to the cabinet, and pulled the washer out of its slot. I installed the broken side and closely checked the other side and felt it didn't need repairing. I put it back together and the door works very well.
Thanks,
Ted K.
Thanks,
Ted K.
Parts Used:
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Ted from Santa Clarita, CA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers, Socket set
2 of 2 people
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Dishwasher door had lost springback
1) Pull out dishwasher from under counter. 2) Disconnect spring located at the bottom on each side of dishwasher. 3) Using socket remove pulley wheels from each side at bottom. 4) Install new pulleys on each side. 5) Wind pulley cord around both wheels and attach to one end of the spring on each side. 6) Using pliers extend other spring end to lower frame of dishwasher on each side. 7) Open and close dishwasher door to test. 8) Replacement complete
Parts Used:
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Peter from BIRMINGHAM, MI
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Socket set
2 of 2 people
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Someone had used the wrong type of power cord
Recently bought a whirlpool dishwasher, the dishwasher was converted to a portable dishwasher and they did not use the cord application power cord so they machine was blowing our breaker, instructions were very simple and installation was easy!
Parts Used:
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Jonathan from DOWNS, KS
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
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Tools:Pliers, Screw drivers, Wrench (Adjustable)
2 of 2 people
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Hinge bent went spring cable broke
My wife hired a local repairman when the right side spring cable broke (I was out of town). He took two hours to fix it (and two appointments). The door would then pop open when running. He came back and replaced the latch. Problems persisted. I then ordered new hinges and replaced both in half hour or so. Would recommend doing all of these repairs yourself. None of these repairs are that hard and definitely not worth paying hundreds to do it. Trickiest part is pulling the dishwasher out from the counter without impacting the electrical or water connections. Disconnecting the power is important on all repairs. When you take the screws out of the door to get to the hinges, make sure you have a helper just to hold the door up while removing the last few screws. The left side hinge was really bent (when the right side spring cable broke) - caused the door to be out of square and thus would not effectively close. This was obvious after a 5 minute search on this this and other repair sites. Process that I used: 1. remove screws from both sides holding dishwasher into counter (may have screws into countertop as well). 2. turn off power, 3. pull out dishwasher far enough to see hinges and springs (careful of connections), 4. remove front door screws, 5. take off front panel, 6. remove spring cables (pull cable taut and remove "hook" from hinge)., 7. unscrew two screws holding hinge to door, 8. bend metal fingers around hinge pin to be able to remove hinge., 9. attach hinge in opposite path. 10. repeat on other side (if necessary), 11. reconnect things in opposite order...test door prior to reattaching door panel. Make sure you level the unit with the adjustable feet. Make sure screws in sides of cabinet aren't too tight as it can take the unit out of square pretty easily...
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Timothy from Falls Church, VA
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Difficulty Level:A Bit Difficult
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Screw drivers
3 of 5 people
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Intermittent power loss
Remove power source, then remove old power cord.Run new power cord through existing opening ang attach to existing power box on bottom o f dishwasher. Install electrical leads and device ground. Reinstall cabinet bottom. Check out operation by running a cycle. All ok!
Parts Used:
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Fred from SICKLERVILLE, NJ
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Screw drivers
2 of 3 people
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Door of the dishwaher banged open
Pulled the dishwasher out and took the two door balance links off and put the new ones on and attached to the spring. It was very quick and easy
Parts Used:
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edward from sullivan, OH
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
2 of 3 people
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Top rack broke
I had to replace the whole sliding system on the top rack. Plus the clips holding it. It snapped. I watched the video and did the steps from Steve. The rack slides better than when brand new. Whirlpool wouldn’t pick up phone but part select did. So thank you for being there so I could fix the rack and be able to use the dishwasher again.
Parts Used:
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Dawn from MELBOURNE BCH, FL
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Difficulty Level:Easy
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Total Repair Time:1- 2 hours
2 of 3 people
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installer from lowes di not do it right, forgot to put scew in, instead he used shims, as usuall no more installs from Lowes
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Joel from ROLLA, MO
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Pliers, Screw drivers
4 of 9 people
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No water was entering the dishwasher.
Disconnected the water hose entering and one electrical plug alone with one screw that holds the valve to the machine. Replaced the old with the new and it worked.
Parts Used:
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Joseph from WAKE FOREST, NC
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Difficulty Level:Very Easy
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Total Repair Time:30 - 60 mins
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Tools:Pliers, Screw drivers
3 of 6 people
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I needed to add a clip stop to the right front track.
I manually attached the track stop to the right track in the disheasher.
Parts Used:
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Diane from LAKE GEORGE, NY
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
2 of 3 people
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wheel broke off the lower rack on my dishwasher.
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Marvin from WANTAGH, NY
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
1 person
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