JEM31SF001 General Electric Microwave - Overview

Sections of the JEM31SF001

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Secondary Door Switch – Part Number: WB24X829
Secondary Door Switch
★★★★★
★★★★★
(2)
PartSelect #: PS237421
Manufacturer #: WB24X829
  No Longer Available
Monitor Door Switch – Part Number: WB24X830
Monitor Door Switch
★★★★★
★★★★★
(1)
PartSelect #: PS237422
Manufacturer #: WB24X830
$58.30
  Special Order
Cooking Tray – Part Number: WB49X10097
Cooking Tray
PartSelect #: PS651544
Manufacturer #: WB49X10097
This glass tray rotates in your microwave ensuring more even temperatures.
$108.08
  Special Order
Turntable Guide with Rollers – Part Number: WB06X10304
Turntable Guide with Rollers
PartSelect #: PS228014
Manufacturer #: WB06X10304
This roller guide sits underneath the glass turntable tray.
$76.42
  Special Order
Thermostat Cut-Out – Part Number: WB27X10195
Thermostat Cut-Out
PartSelect #: PS239319
Manufacturer #: WB27X10195
Also known as Thermostat or Humidity Sensor for Fault Code.
$48.95
  Special Order
Diode – Part Number: WB27X10597
Diode
PartSelect #: PS239740
Manufacturer #: WB27X10597
This part allows power to go one way only.
$72.08
  Special Order
Fuse – Part Number: WB27X10454
Fuse
PartSelect #: PS239596
Manufacturer #: WB27X10454
$25.95
  Special Order
Turntable Drive Motor – Part Number: WB26X10024
Turntable Drive Motor
PartSelect #: PS237758
Manufacturer #: WB26X10024
$84.60
  Special Order
Capacitor – Part Number: WB27X10011
Capacitor
PartSelect #: PS239120
Manufacturer #: WB27X10011
The capacitor is an electric circuit element that is used to store charge temporarily.
$138.14
  Special Order
Under The Cabinet Mounting Kit – Part Number: WX4-A019
Under The Cabinet Mounting Kit
PartSelect #: PS311867
Manufacturer #: WX4-A019
This kit comes with all pieces necessary for mounting the microwave.
$122.02
  Special Order
Magnetron – Part Number: WB27X10585
Magnetron
PartSelect #: PS239727
Manufacturer #: WB27X10585
This part is used to generate microwave energy/heat.
$223.65
  Special Order
DOOR-FILM – Part Number: WB06X10490
DOOR-FILM
PartSelect #: PS752013
Manufacturer #: WB06X10490
  No Longer Available

Questions And Answers for JEM31SF001

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4 questions answered by our experts.
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Barry
December 11, 2019
My model was manufactured in 2003 when it is on for awhile it goes off and symbols come across the top also the time goes off
For model number JEM31SF001
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Hello Barry, thank you for your question. That sounds like an issue with either the thermostats, or the control panel. We would recommend testing the thermostats. If they are fine, the issue would be with the control and that part has been discontinued. I hope this helps.

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Joann
March 7, 2020
Buzzing noise and no movement
For model number JEM31SF001
PartSelect logo
Hello JoAnn, thank you for your question. We would recommend testing the door switchesPartSelect Number: PS237422 , and PartSelect Number: PS237421 and the turn table motor PartSelect Number: PS237758 if the unit turns on but the tray doesn't turn. If the unit will not turn on, heat or turn the issue is probably the capacitor PartSelect Number: PS239120 or the mangetron PartSelect Number: PS239727. I hope this helps.

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Steve
October 31, 2022
fan will stay running when you close microwave door. if you press the "door open" several times the fan will shut off. there are a couple of sensors that could possibly be the problem. i do not want to spend a lot of money on something if it will not solve the problem. Thank you for your input
For model number JEM31SF001
PartSelect logo
Hello Steve, thank you for contacting us. The issue is probably related to the door switches, part number PS237422, and part number PS237421. The switches monitor the door latch position and communicate whether the door is open or closed to the electrical control board then the control board acts accordingly. Customer service is always available to help you place an order if you are having trouble doing so. Good luck with your repair.

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Elaine
February 7, 2024
Starting the microwave makes a loud noise and does not work. Panel of the right including the clock is still working
For model number JEM31SF001
PartSelect logo
Hi Elaine, thank you for contacting us. It appears that your microwave may have a damaged magnetron, part number PS239727. We would recommend checking it to fix the issue. We hope this helps, good luck with the repair!

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Common Symptoms of the JEM31SF001

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Doesn’t shut off
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Won’t turn on
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No heat
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Tray won’t turn
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Touchpad does not respond
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Fixing
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Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Microwave Cooking Tray Missing
I ordered a microwave cooking tray from PartSelect; userfriendly site; and within two days, my part was delievered and easily installed. Thank you PartSelect!
Parts Used:
Cooking Tray
  • Chris from Elmhurst, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
522 of 590 people found this instruction helpful.
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Broken oven tray
replace new tray with no tools needed
Parts Used:
Cooking Tray
  • Scott from Atlanta, GA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
442 of 523 people found this instruction helpful.
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light worked, timer and control pad worked, but no turntable, no heat, no noises of any sort, just didn't start up
Noted on partselect.com that someone else with this problem, found it to be secondary door switch. There are three door switches in this model, but online info noted that one of the three might feel "soft" (in my case, one switch clicked in a rather "jiggly" way, the other two were strong decisive clicks.) To access the door switches on this model was the only difficult part. First use a torx bit to remove the two torx screws below the latches inside the microwave. This frees the latching part inside, that holds the door switches, which you will remove after you take off the control panel. The top grill has to come off before you can remove the door panel. Remove the screws above the grill, on the microwave top cover, The grill on this model is covered with a panel that moves out when it vents. After removing the two top screws, the covered grill vent slides left to remove. Be careful, as the sliding tabs are plastic. Wiggle and jiggle it, to slip it off. Below the removed grill, is a small metal grill with one screw in lower center. Remove that screw, and wiggle that out. You'll then see the one screw that holds on the control panel. Remove this screw, and lift the control panel up to remove. Again, go slowly and gently, as the bottom tabs holding the control panel in, are also plastic and easily broken. Lay the control panel on something, (I used the coffee maker) and pull out the wire bundles tucked on the left, that are attached to the latching panel. Wiggle the latching panel gently to lift it up off of it's plastic tabs and pull it out towards you, so you can see the three door switches. Each switch (part number WB24X829) has a little black switch on it. Feel each switch with either your finger, or a screwdriver to see which one doesn't "click" strongly. The weak one is the one you will replace. The door switches are fitted into a tab, and plugged into their wires. Remove the defective switch, pull out the wires, and replace it with the new switch, plugging back the wires, and slipping it back into it's plastic tabs. Then put everything back together in reverse order. The entire job took me fifteen minutes EXCEPT for figuring out how to slide off the upper grill, which I have told you. A repairman would have cost $150, the part was $18. AND, there's a good chance, the other two switches will get "used up" in the next year or so as well, so I'll be ready next time. Thank you, Partselect, why work all day, to make money, only to give it to somebody else, for fifteen minutes of work. All I needed was the knowledge.
Parts Used:
Secondary Door Switch
  • Marla from Arlington, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
320 of 386 people found this instruction helpful.
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