JDB9800CWX2 Jenn-Air Dishwasher - Instructions

My husband called Part Select and described the problem. After we sent a couple of photos to the technician, she determined the part that we needed...a top rack assembly unit...and it arrived within a few days.
I watched the video that Part Select provided and it made the job so much easier than if the new part had been sent with a booklet of diagrams and written instructions. The video showed exactly how to dismantle the old part and then install the new part. It was also helpful to compare the part I was working with to the same part on the other side of the rack so that I knew for sure that I had it positioned correctly.
The part and shipping cost about $70. It would have cost more than 3 times as much if I had to call a repairman.

followed directions, a kid could have done it,

Reassembled lower access covers using the new screws purchased from parts direct, perfect fit replacement. Hardest part remembering how they fit Dishwasher.

I just looked at the matching piece on the other side of the rack and used it as a guide to install the new part.

I watched the provided video and followed the very easy installation instructions. It was awesome.

Test heater circut, was ok. Pulled front panel door and replaced control board. Washer works as designed now.

I followed the video and even though my dishwasher was slightly different from the one shown, everything worked well. I was lucky that I had enough clearance to pull the dishwasher away from the countertop far enough to make the repair, without having to remove any dishwasher wiring below. I replaced both side tracks, even though only the left side was broken.

Same procedure as described elsewhere. Very good idea to replace both left and right tracks at the same time since the majority of the repair effort is to simply remove and replace the dishwasher unit from the cabinet.

Had a repair man tell us we couldn't get parts. He was misinformed. Looked up model, went on line and ordered parts I thought I needed. Turned out only need control panel. Took door panel off ( need to support door panel so it won't fall off) unplugged wires using flat head screwdriver to release clips removed control panel; there's a small release lever at the top then slide panel left until it clicks. Once out, repeat steps in reverse. I am in no way handy but this was pretty simple. I did watch U-Tube video on how to remove the control panel first.

It was ok but screw holes were not in the right spot but we put one in and that is sufficient for now. It prevent thing from follow under it.

I hired a dishwasher repairman!! Perfect.

It has brackets that slipped right into the box. The hardest part was reattach the entire box to the side of my dishwasher.
I do feel anyone could do this repair

Slid out dishwasher removed 2 screws put new slide in an tighten screws. Pushed back in rescrewed to counter and was done.

I replaced the holder that connects the top dishwasher rack on the drawer slide. I took it apart carefully so I could remember how to assemble everything back. I did have trouble for a few minutes to get it clipped and I checked the opposite side. After I pondered it for a few moments and did a couple of trial runs at it, it magically slid into the slot, the other did, too, and it was good to go. So very, very pleased!

The 2 parts snap together .