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JCB2388GRQ Jenn-Air Refrigerator - Instructions

All Instructions for the JCB2388GRQ
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Old Ice Maker failed
I removed the old ice maker and during the short disassembly noticed a burned out connection to the heater element that allows the ice to be broken free of the tray and dumped into the bin. Part Select had a new unit to me next day! I had watched their short install video, and read some of the user comments, already. Re-installing the new unit was a snap, and just as the video had described except for the mount bracket. The only thing that concerned me was that the new unit did not immediately do anything. I began to investigate and found that the flexible water "chute" connection had ice in it! I unplugged the refer, unscrewed the water filter and drained it. I disconnected the water feed on the outside back of the unit as well to make sure water could flow easily to the ice maker port. I filled the water filter with boiling hot water and replaced it, I plugged in the refer, and reprogrammed the date and time. Several hours later I checked the ice maker and it was -- making ice!
Parts Used:
Replacement Ice Maker
  • John from Gurnee, IL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
3 of 4 people found this instruction helpful.
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Ice maker stopped functioning
Part received was what I needed. There was one issue--the 'feed' opening to receive water and direct it into the ice tray was a side feed and what I needed was a back feed. That means I had to do some exchanging of parts to make it work. That exercise took more time that the actual installation.
Parts Used:
Replacement Ice Maker
  • richard from colorado springs, CO
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Screw drivers, Socket set
3 of 4 people found this instruction helpful.
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Identifying the part on the parts diagram took the longest. Finding the screw driver bit that would remove the old screw that held the original shelf support took longer than the actual repair.
Once I identified the bit that would remove the screw, the rest of the repair took 5 minutes. I removed the screw and discarded the remains of the original but now broken shelf support. With the same screw I simply attached the new shelf support that I received from PartSelect.com. End of story.
Parts Used:
Crisper Drawer Shelf Support
  • Lucien from Cambridge, MA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
3 of 4 people found this instruction helpful.
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defective light switch
inserted a knife between the switch and the plastic interior in order to pop the switch out.
then took off the 2 wires on the old switch put them on the new switch and reinserted the switch into the plastic interior.
Parts Used:
Refrigerator Door Switch
  • THOMAS from WILLARD, OH
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
3 of 4 people found this instruction helpful.
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door would not close and seal on it own
removed three nuts from the top of the door diconected the electrical connections for the ice and water in the door. Removed door by lifting it up about 2 inches, set it aside put new hinge pieces in placed put everything back together. writing this took more time. wanted to add, bought at 2 pm on thursday was at my house by 10am the next day
Parts Used:
Door Closer with Cup Lower Hinge Pin
  • chad from st. Louis, MO
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver, Screw drivers
3 of 4 people found this instruction helpful.
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Ice cubes in bin frozen into big lumps due to water leaking into bin from icemaker. Lining of icemaker cube tray worn and damaged allowing leak.
Pull refrigerator out from wall to shut off water and power. Remove ice bin, pulling front down then out. Remove screw at bottom of icemaker, then pull down to release two clips, Pull out a couple inches to get hand behind icemaker to release wiring harness connector. (squeeze top and bottom to release clips). Remove unit. Remove wiring harness and wire bail from old unit and install on new unit. Reverse steps to install new unit. Make sure ice bin is fully inserted, or unit will not function.
Parts Used:
Replacement Ice Maker
  • Ross from Sun Lakes, AZ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
3 of 4 people found this instruction helpful.
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Replacing the bulb in the freezer side
Removed the ice brucket,
Removed the light shield by releasing one screw using a nutdriver.
Replacing the bulb and reinstalled the light shield.

Your web site is one of the best and most helpfull service sites I ever used. Just wish that in the future you will ship parts overseas.
Parts Used:
Light Bulb - 40W
  • Yafa (and David) from Bothell, WA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
5 of 10 people found this instruction helpful.
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Light switch wasn't working.. As I would close the door I would notice our frig light wasn't going off...
I simply removed the old switch by gently pulling down on the old switch with a screwdriver. When it was about half way out I just gently pulled down on the old switch and it popped out... I removed the two connectors attached to the old switch by pulling on the connectors with a pliers...I tried using my fingers but wasn't able to pull the connectors off so I used pliers. It worked perfectly.. When pulling off the old connectors, make sure you attach the new switch to the same tabs on the new switch... It was very easy to do and took under 5 mins.....The light switch works perfect....P.S. You should unplug the frig while making the connection just in case....Safety first....!!!
Parts Used:
Refrigerator Door Switch
  • David from Hemet, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Screw drivers
3 of 4 people found this instruction helpful.
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ice maker was over filling and causing water to flow into ice dispenser and freezing it al together
First turned off the water and unplugged the refrigerator and then removed the old ice maker by first removing the side cover plate and then next removed the ice level detector. Remove the screws that hold the ice maker in place and rotating it somewhat soas to gain access to the wires and then unplugged them. Next I had to modify the way the water comes into the new icemaker by adapting a CPVC street ell to fit into the hole on the side and then hook up the water supply. Installation is just the reverse of removal.
Parts Used:
Replacement Ice Maker
  • Michael from Moore, OK
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
3 of 4 people found this instruction helpful.
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The refrigerator stopped running
I was told to order the run capacitor and the technician thought it would repair the refrigerator; but it did not. The appliance technician had to take the run capacitor off and install what he called a "hard start" and the refrigerator is operating right now.
Parts Used:
Run Capacitor
  • Barbara H. from South Hill, VA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Screw drivers
4 of 7 people found this instruction helpful.
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Replace broken ice cube trays
No repair needed. I had only to wash the new ones and use them.
Parts Used:
Ice Cube Tray
  • C MARTIN from TAMPA, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
3 of 4 people found this instruction helpful.
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Refrigerator not cooling
Replaced the defrost heater and thermostat assembly.
Parts Used:
Defrost Heater and Thermostat Assembly
  • Roque from Brentwood, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers
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Ice maker putting black pieces of plastic in the ice
Replaced ice ice maker using
All of the instructions on the website.
Very easy. A couple of the screws I had
To feel for because I couldn't gety big head
In the freezer far enough to see them.
Very simple and only took about 15 minutes.
Parts Used:
Replacement Ice Maker
  • Doug from Lewisville, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
2 of 2 people found this instruction helpful.
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Not making ice, and water leaking in freezer
Unplugged the power, removed old icemaker by removing 3 screws and unplugging a small wire harness

Then i moved the wire harness off the old one to the new one, moved the end cover over to new one and plugged the harness back in and screwed it back in and turned it on

ALL FIXED!
Parts Used:
Replacement Ice Maker
  • Raymond from Northglenn, CO
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
2 of 2 people found this instruction helpful.
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water leaking into ice tray, frozen glob of ice
installed replacement ice maker kit. 1st removed power. next loosened 2 upper phillips screws. then removed lower phillips screw and lifted and removed old ice maker. released wiring connector and pulled entire unit out of freezer. then i reversed the procedure to install the old unit. check youtube for instructional videos.
Parts Used:
Replacement Ice Maker
  • james from newfield, NJ
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
2 of 2 people found this instruction helpful.
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All Instructions for the JCB2388GRQ
106 - 120 of 679