GTWN5050M0WS General Electric Washer - Instructions

First I found out on the web how to open the washer's front cover.
For the strap in the front, it's relatively easy to replace a strep if your hands are somewhat flexible.
For the one in the back, I also needed to open the top dial panel, in order to lift the main lid connected to it, in order to then be able to reach one of the screws of the back strap. the other one of its screws I was able to reach from the front with a ratchet and extension from the front. Arms do get heavy from time to time, but overall it was manageable.

The after school director told me of the washing machine flooding. It took only a bit to find the hose that was leaking--a little longer to figure out where it went. It was the bleach line to the drum from the little bowl under the lid. It had pulled off.

I noticed that three of the four tub dampening straps (little rubber bungees) were broken. PartsSelect had a good exploded view of the washer that helped me locate the correct part and order it. They were shipped quickly.

Start with the machine empty of water and unplugged.

The front of the washer pops off (most have a removable top but this GE did the front instead). This exposes two screws to remove in order to lift and remove the top, exposing the tub. While you lift the lid, you have to remove the bleach line from the pocket at the front of the machine. It helped to unplug the machine and remove the lid switch to make access easier. It has two screws holding the assembly to the lid.

The straps are on the four corners of the tub, attached by hex-head screws. The two in the back aren't as easy to access. A stubby nutdriver would have helped for the screws that were upside down holding the straps to the frame. The straps were replaced and all the parts put back.

The washer is quieter and shakes much less. It was ready for the Christmas dinner washing later in the week.

Removed the old one and installed the new pump, by removing the front cover and disconnect everything.

First I removed the Front panel with a screwdriver, poped right out. Disconnected the two wires, removed two clamps from hoses on pump, then two screws at base. removed old pump, installed new pump ,tighten two screws, reinstalled hoses and clamps to pump, then put front panel back on, job completed in less than 1/2 hour. tested washer, pump worked and drained tub. easy fix saved cost to repairman $150 plus part cost.
Thanks for the information , learned how to change pump from another repair story on your web site!!

The pump arrived and because I'd read some of the other stories here I wasn't too upset that it looked different.

I used pliers to squeeze the hose clamps and remove them from the old pump. The hex screws holding the old pump in were sort of rusty due to water, and were the majority of the miminal problem I had getting the old pump out. I put the new one in easily, fussed with the hoses a bit to make sure the clamps were in the right spot, plugged in the two leads, and ran a load.

The new pump was so quiet that I wasn't sure it was even working. Of course it was, and for $50 I gave myself a washing machine that works again. Thanks, guys.

after reading repair stories, decided I should take front panel off and see where leak was coming from. taking the panel off was real pain but well worth as inside was dry! so I looked again and discovered a pin hole in drain hose that only leaked when tub was full. while I had panel off I noticed tub dampening straps were broken so went ahead and ordered those parts too.

Remove front panel by pulling on both sides of it at top.

Loosen clamps on both ends. Tub end uses 5/16 socket on extension. Pump end uses plyers.

Replace hose and re install clamps.

Removed front cover, disconnected wires and hoses, reversed process

I just watchied the clip on the website during the day about how to fix it, went home that night and fixed it.

followed video

I took off the front of the washer with two screw drivers. Removed the hose clamps with the pliers then removed the two screws with the nut driver and changed out the pump. Nothing to it. Easy fix, it works like new for $45 and 15 minutes.

Easiest thing I ever did on the computer. U tube helped me diagnose the problem and how to remove the old pump and install the new. Parts Select menu was easy to navigate and had a picture of the pump I needed. The cost was affordable and I got the satisfaction of making the repair myself.

Main thing is watch the video. It may vary a little according to the age of your appliance, as it did with me but common sense guides. The difference was minor on my part. Two hex head screws to remove per strap and they had to make them 1 size different. Go figure. Have your change handy. A ratchet nut driver will save you some time.

Repair went great. The large nut had to be soaked to free it but the part was an exact fit.

So easy to fix. The best thing about it all was the guidance of the website. We were able to locate the exact part and followed the instructions on how to replace, piece of cake!