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CDWT980V00SS General Electric Dishwasher - Instructions

All Instructions for the CDWT980V00SS
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Hing arm broke
Removed dish washer from cabinet area and snapped new clip into cable and hook into support.. The time that took the longest was to removed the screws to pull the unit out of the cabinet area.. Very easy fix...
Parts Used:
Hinge Arm Link
  • Peter from Davenport, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
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Loud noise when running
Middle arm bearing used a pair of pliers to unscrew the screw and to re-screw with new bearing in place. NO did not have to disconnect the arm. Lower arm turn counter clockwise to remove (comes off very easy) stick needle nose straight down opening and remove bearing. Use needle nose to place new bearing.
Parts Used:
SCR B-16 HXW 1/2 Stainless Steel Lower Spray Arm Bearing
  • Cono from Bethlehem, GA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers
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Serious water leak into basement from around a kitchen sink pipe.
Removing two screws holding the bottom trim/sound baffle opened a view of water dripping from the water intake valve at the left front of my Monogram dishwasher. I then turned off the local (under my adjacent sink) separate feed valve for the washer, then opened the (dedicated) breaker for the machine at my breaker panel.

The replacement valve was identical form and fit to the original. It included the replacement mounting bracket integrated with the valve.

Removing two additional screws holding a bigger sound baffle backed with foam gave good access to replace the valve. The foam was fitted to the power box and a few other obstructions, and apparently stuck to something near the top. I ran my hand up separating the foam from the panel and both then came out easily. I reattached the foam to the panel with clear silicon adhesive.

Removing two screws from the front edge of the bracket holding the valve allowed dropping it down for fairly easy access to the clamp holding the flexible house from the valve to the washer. There wasn’t much slack, so I reached the spring clip with a long plier-like device with cups on the working sold as automotive hose clip tool for that purpose. Regular pliers would likely work, with more skin loss from hands.

That action then allowed pulling the valve out from under the machine (feeding slack in the flexible feed I have installed years ago between that valve and the one under my sink. A small adjustable wrench then made easy work of disconnecting the hose brass coupling from the valve.

The right-angle adapter between the valve body and flexible feed hose is apparently specific to the installation, so it had to be removed and attached to the replacement valve. That was facilitated by placing the valves in a large bench vise, clamping the mounting bracket with the right angle adapter up, and using the adjustable wrench again. The old valve had residue from metal pipe thread sealer, so I used some new sealer on the adapter when installing it. Take care. Getting some inside the valve might be a serious problem. Turn the adapter with the adjustable wrench for a snug fit facing the same direction as the plastic nipple for the machine-side hose.

Installation proceeded easily in reverse of the removal process, using a bit of care to fit that foam back around the intended machine projections. I actually used identical thread lattes screws (wider flange) to hold the upper baffle because I misplaced one of the original screws and decided to originals were distorting the mounting slots because the flanges were too small.

I ran the machine through two cycles before replacing the bottom trim, just to assure there were no leaks. Mild panic when the intake valve didn’t operate as soon as I expected, but it must have been some out of phase control operation, because it eventually operated, then operated as expected during the second cycle.
Parts Used:
Water Inlet Valve
  • William from Sterling, VA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers, Wrench (Adjustable)
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Soap Dispenser not Opening
NOTE I have classified this is a DIFFICULT JOB, but NOT because of the mechanics involved [including the electrical connectors UN-plugging and re-plugging, BUT DUE to the ANALYSIS you need to do to determine whether the SOAP DISH PART or the CONTROLLER is at fault. And this ANALYSIS will probably require you to get into the DISHWASHER DOOR twice. Once to do the analysis and then again to replace whatever part you target. Being you will want to continue to use the DISHWASHER by manually dropping the soap door [or just soap] at the appropriate time in the cycle, while awaiting the new part, which means you have re-button up the door and take it apart again when the new part arrives. . Before starting, view PartSelect's VIDEO on replacing the SOAP DISPENSER, but ignore THE STEPS OF REMOVING AND REPLACING THE SOAP DISPENSER.PART, at this time. The analysis starts with MANUALLY trying to activate the mechanical soap door release on the back of the mounted SOAP DISPENSER, with the soap door closed. It should take only ounces of downward pressure [towards the door hinge] on the vertical plastic piece in a channel near the center of the dispenser, to release the soap door. Next if you have access to an OHM METER {or MULTIMETER} or a DC POWER SUPPLY [to test the the activation of the door release] pull the two connectors on the SOAP DISH SOLENOID [a set pointed pliers will be helpful, as outlined in the VIDEO]. If measuring the SOLENOID's resistance it should read roughly 1800 OHMS. If using a DC POWER SUPPLY, you will probably need at least 25 volts DC to trigger the SOLENOID [NOTE I do not have a variable DC POWER SUPPLY to check it out nor do I know the voltage that the DISHWASHER uses]. Do not bother to measure the resistance of CONTROLLER's driving circuitry [the two wires having connectors], as it will read INFINITY, regardless of whether GOOD or BAD, The CONTROLLER apparently uses a RELAY on this circuit, as opposed to some kind of solid state switch. Replug the SOLENOID connectors. Re-buttoned up the DISHWASHER as shown in the VIDEO, assuming you are going to continue using it If you determine no problems in the above tests, then consider it a CONTROLLER pro0blem and you will need to order one. Otherwise you should have found indications of a SOAP DISPENSER PROBLEM. . When the replacement part arrives and you ready to install it, refer again to PartSelect's VIDEO on replacing the Soap Dish Dispenser for a refresher Following the VIDEO completely, if you replacing the DISPENSER. If you are replacing the CONTROLLER, once inside the DOOR, you will need to remove around 6 individual electrical connectors [before doing ANYTHING REMOVE POWER from the DISHWASHER [as instructed in the VIDEO}. These connectors [all but any single wire connectors] are designed to be plugged only one specific way, so when re-plugging NEVER FORCE a connection, The best way to make sure you do not get confused, take a picture of all the connectors -OR- make notes on the looks and orientation of each multi-wire connector. There is one mounting screw on right side of the CONTROLLER. When installing the new CONTROLLER there are mounting EARS on the left side that are first engaged by having the CONTROLLER tilted up on the right side. Replace the mounting screw. Replugged all the connectors using whatever guide you made. Proceed to put the DOOR back together as outlined in the VIDEO.
Parts Used:
Detergent Dispenser with Rinse Cap
  • Lloyd from Mint Hill, NC
  • Difficulty Level:
    Difficult
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
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dishes not getting clean, top rack not washing
remove front lower cover, 2 philips screws, turn off water supply under kitchen sink to dish washer, turn off power to dish washer, remove water supply line to valve, remove power to valve, clip ons, remove two 5/16" screws holding valve on, turn valve gently to access clip holding washer supply hose, push clip up hose and hold hose while pulling valve off. re-install in reverse order, a flash light helps.
Parts Used:
Water Inlet Valve
  • Nugent P from Garner, NC
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Socket set, Wrench set
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aid cap melted
Twisted new one in place of old. Disappointed that there was a melting issue at all. Need to investigate problem.
Parts Used:
Rinse Aid Cap
  • Calvin from Mankato, MN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
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Grate in bottom of the basket broken
Removed old basket, put in recycle bin, placed new basket in dish washer. The damage to the original basket was my fault. I now know not to drop heavy knives point down into the basket.
Parts Used:
BASKET ASM SILVERWARE
  • Nancy from Garner, NC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
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The detergent dispenser would not latch.
On the Model PDW9880, there are about 14 screws to be removed. I used a large Phillips driver and a pair of needle nose pliers. You cannot use a cordless drill driver for about 10 of the screws unless you have a long bit, as the 10 screws are so close to the body of the dishwasher door that the chuck of the drill will not clear. At the top of the door there are two screws on either side of the latch. The two screws are attached to white plastic blocks that serve as a lip to hold the outer door to the liner. It took a little wrestling with the two plastic blocks to slide them out from under the lip, releasing the outer door. Be sure not to let the outer door drop away, as it will tug on the ribbon cables that connect the display to the dishwasher. Keep a towel or sponge handy to keep the
dishwasher handle from resting on the tile floor. There were 4 electrical connections, including two ribbon cables, both of which just pulled out. I needed a needle nose pliers to remove the 2 spade connectors from the detergent dispenser solenoid, in order to pull on the connector, not tug on the wire. The entire repair is actually pretty straightforward and easy. It took 40 minutes, doing it slowly and carefully. But please don't tell anyone that it is easy, because my wife thinks it was an extremely complex repair, involving the risk of high voltage electricity.

The replacement part fits different makes and models, and does not have any brand identification, other than the Cascade logo cast into the front. Other than that, it appears to be identical to the original. Note: The
soap cup does not open for several minutes in the cycle, so don’t waste time or frustrate yourself (as I did) by checking the dispenser during the first 10 minutes of the cycle. Incidentally, although the company is in Canada, my part shipped from Central California (Fresno) and arrived in the Los Angeles area the next business day.
Parts Used:
Detergent Dispenser with Rinse Cap
  • Eric from La Crescenta, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
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Door falling open heavily instead of gently; no support.
Had purchased SPRING DOOR, CABLE ASM, and HINGE CABLE PULLEY prior to starting repair, as I did not know which piece had failed. Cable assembly was the culprit. SPRING is heavy duty steel, HINGE CABLE PULLEY is nylon, and CABLE ASM (assembly) is braided steel with a steel plate at one end that ties into spring and an inadequate nylon piece that ties into the steel hook on the door. The nylon piece failed through tearing open. REPAIR STEPS: 1. Removed bottom cover plate at front. Two hex head nuts. Nut driver works best but Phillips head screw slots are on nuts. 2. Removed dime-sized cover plates located on either side of main unit where door seals when it is closed. Used Phillips head screwdriver to remove screws that are screwed into cabinets flanking dishwasher. Magnetic tip will help keep you from losing these between dishwasher and cabinet as they are too short to project through the access hole when fully unscrewed. 3. Lowered appliance feet using adjustable pliers. Slip wrench would probably work but six-sided appliance feet are slippery. 4. Loosened drain hose clamp from disposal and removed drain hose. 5. Shut off water line to dishwasher (under sink) and disconnected water line with slip wrench. Steps 4 and 5 were done to give me the slack I needed to pull dishwasher out from cavity far enough to access the side where the repairs were to be made. You may or may not need to do that--try pulling dishwasher out first and see how far it will go. 6. Looked at the problem, which was failed cable assembly. 7. Removed nylon Hinge Cable Pullley with nut driver. This allows cable removal. 8. Put cable back into place (loose) and then replaced Hinge Cable Pulley. 9. Reattached cable to spring on back end and door hook on front end. 10. Pushed dishwasher back into position. 11. Raised appliance feet to proper height. 12. Reinstalled side screws that hold dishwasher against cabinetry. 13. Replaced small screw cover plates. 14. Reattached drain line to disposal. 15. Reattached water line. 16. Turned water on and checked for leaks. 17. Reattached bottom cover plate to front of dishwasher.
Parts Used:
Door Hinge Cable
  • Alex from Decatur, GA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Screw drivers, Wrench (Adjustable)
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water dripping near front left of dishwasher
look at neww part first then r&r
Parts Used:
Water Inlet Valve
  • paul from petaluma, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers, Wrench (Adjustable), Wrench set
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Dishwasher leaking
I had a small leak from under the dishwasher which turned out to be a tiny hole in the Pump Connector. With the power off I pulled the dishwasher out of the cabinet and disconnected the water and drain lines to give me more room. I put the dishwasher on its back to have access to the pump assembly. A couple of nut drivers and the pump connector is accessible. Replaced the pump connector and over tightened it "Crack"... had to replace the Main Conduit connector ($50). I was able to turn a simple $20 repair into a $70 repair. Now that's talent!
Parts Used:
Pump Connector
  • John from GLEN ALLEN, VA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Wrench (Adjustable)
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The latch to hold the soap in broke
Replaced the part by taking off the srews on the inside of the dishwasher door (all of them)to get to the backside of the soap dispenser. Remove an electrical connector by pulling (had to pull off using pliers as it was really on there). Then a couple of screws hold to to the inside of the door. Pretty straight forward.
Parts Used:
Detergent Dispenser with Rinse Cap
  • michael from north richland hills, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
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Water leaking from below
After determining that the leak was coming from the sump connector, I had to completely remove the unit from the counter. After removing all the parts in the wash cabinet (wash arms,conduit,fine,course and sump filters),the sump connector nut was revealed which I loosened, but did not remove, with a channel lock plier. The unit was then placed up-side down where I then loosened all the worm clamps that attached the drain motor,pump,and turbidity sensor to the sump and sump connector.then I removed the brackets that braced the pump to the washer body and removed the pump.at this point,you should be able to remove the drain motor and turbidity sensor from the sump and remove the sump from the washer. You should also be able to remove the connector as well.Both these items are made of some type of rubber which seems to deteriorate from the soap which was caked all over them in my case. Just reverse the above process to re-install everthing. I didn't find this job terribly difficult and it was certainly better than spending hundreds replacing the unit.
Parts Used:
Sump Pump Connector
  • Craig from Massapequa Park, NY
  • Difficulty Level:
    Easy
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Screw drivers, Socket set, Wrench (Adjustable), Wrench set
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Rinse Dispenser Cap melted on heating coil
Opened dishwasher after it completed a wash cycle. Found the rinse dispenser cap had come off during the wash and melted on the heating coil at the bottom of the machine. Pulled cap off of coil, made sure coil was not disturbed. Looked in various sites for cap. Finally found this site where I didn't need to order the whole mechanism and could order just the cap. Received the cap, screwed into the dispenser, fixed. The only problem I had was that there were two possible caps so I picked the one that was the same color as the original one. Project completed. Thanks
Parts Used:
Rinse Aid Cap
  • Martha from Kingman, AZ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
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water leak
Came home for lunch to discover the kitchen rug soaked and the dishes I had started when I left that morning unclean. Not sure what happened, pushed start again and immediately found water flowing out from under the machine. pulled the machine out and discovered that mice had chewed through the pliable vinyl sump tank. found the part number in my owners manual and google turned it up on Part Select. this was on Saturday and I had the part Tuesday. very satisfied
Parts Used:
Sump
  • ronald from culver city, CA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
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All Instructions for the CDWT980V00SS
121 - 135 of 137