58971K0WW General Electric - Instructions

The front panel has to be taken off to access the washing machine pump. To do this I used a putty knife I inserted the putty knife in the slot at the top of the front panel where it meets the top of the machine to release the clip that holds the panel in place. Once the panel is off the pump is mounted to the bottom of the machine with two screws. There are also two hoses attached to the pump that need to be taken off. Before you do this you have to get as much water out of the machine as you can to minimize the amount of water that will come out when you disconnect the hoses. My recommendation is to replace the spring type hose clamps the manufacturer uses with a screw type hose clamp. These are much easier to put back on once the hoses are in place. You are not fighting the spring clamp while trying to put the hose on in a confined space. Then put the front panel back on. This may take about a half hour if you do not have too much clean up because you didn’t get enough water out of the machine.

Followed the instructions on repair clinic video

Took top off and replaced bolt.

Followed the U-Tube video, but...don't waste your time trying to remove the spanner nut with a wrench. Just cut off with a grinder. Second, the hub was locked solid on the transmission shaft. Ended up cutting that off with a grinder also. Would have same myself a few hours of work and lots of frustration if I just cut them off from the beginning instead of trying to remove per the video. Otherwise, very doable, and not a bad job to do yourself.

Pull hose out from wall and drain water into bucket. Remove two screws from back of washer holding on the clip. Pull hose out from washer its in there about 3 inches or so . If you order a new clip will make this even easier it's only $3.87 and I didn't realize I needed it. So, I just cut the old hose with a small saw near the clip so I could remove it and reuse it. Just slide the clip onto the end of the new hose - it fits into one of the grooves-I just made a note of where that was before removing from old hose. Then replace the two screws on the clip going to the back of washer. Put other end of hose into pipe in wall.

pulled front panel off it snaps in but had to get off. then remove two bolts holding too down. moved top around to get to straps. front to easy 5/16 deep socket aND rather .the other end has 1/4 socket back hard to get too not bad. took 30 minutes. didn't fix problem. on bottom of motor looks like it had rubber bumpers but none there didn't find any on parts list. went to parts house auto got two rubber freeze plugs installed them in hole on bottom of motor that stopped the noise and rube moves very little now. also install new belt . install it put it on motor then on part of pulley then roll pull while keeping belt on motor roll pulley around till belt on all the way then roll pull more pushing on belt on motor till belt fit in all groves then roll it couple more times it will line groves up on pull. install top back down then snap front panel it your done.

Removed the front of the washer using a putty knife. Removed the old belt and used a shop-vac to c,San up the insides. Placed the belt on the pulley and used three med sized zip ties about one inch apart. I cut off the exposed tail of the zip ties. Got the belt started around and put the belt onto the small pulley. Keeping an eye on the small pulley to make sure the belt did not slip off, I had to push it up a time or two. Then as I pulled the big pulley around, one zip tie broke, replaced it and continued pulling the big pulley, it got tough but with one knee pushing on the drum and pulling with one had it went on. I did slowly turn it to align the belt on the big and small pulleys. Not hard, I recommend a bright flashlight and gloves. I saved a good buck doing it myself :-)

Unplugged...Removed back from washer...Using nut driver-cordless drill...Inspected hose-found leak....Removed hose with pliers & screw driver.....Than dried the hose...& than for temporary fix (for the wife to continue washing) used some Epoxy for rubber.....Than ordered new part. Received and reinstalled replacement. Thank you

Repair went well but there was clips to the door switch not in the video. Still was easy to work around and complete.

We took off the selector knob that was on the washer and you could tell one of the feet was broken. We then ordered the knob and a number of other items in case it was not just the selector knob. We were lucky because it was only the knob. We pushed the knob into place and it works. We did return the other items. The other items, pressure switch and electronic control board, were suggested by the website in case we had a bigger issue. We ordered all up front so that once we took off the selector knob if we had the other issues we would not need to wait for parts. Thank you for having parts available and sending them in a timely manner and also helping with the return of parts.

I watched the video and disassembled the machine pretty much the way the video showed. There were a few differences but nothing big. The noise sounded like a dry bearing but wasn't sure where it was. Read the responses and it said it was the tub bearing washer. It made some sense if it was metal on metal. It was a dry bearing (should have listened to my common sense, but these guys know more than I do when it comes to washer repair) on the transmission that had been ruined because of a leaky tub seal, which I also replaced. The transmission was not available at the time of repair (but is now) but that kind of investment may be better in a new unit. There is a video on YouTube that shows you how to replace the bearing, BUT it requires someone with some mechanical knowledge. I'll try it later in the year and if it doesn't work we'll have to purchase a new unit.

Followed the video guidance supplied by this site

I happen to be a mechanic so the repair was quick and saved me from buying a new washer! But the step by step videos yhat come with your parts are very easy to understand . This company has saved me thousands of dollars on new units or calling a repair company

I followed the video and paused it after every step. What gave me the most trouble was the tub nut which would not turn so I used a chisel and it just disintegrated along with the split ring, so that worked. Now its like a new machine. It was a fun job and I'm glad I did it instead of replacing the whole washing machine.

First buy the tub nut wrench. I can't over emphasize that! $12 at amazon. With out it getting the inner tub out will be the worst part of the job. And you will have to buy a new nut. I had trouble getting the old bearing out of the outer tub. I had to drive it out with a punch. The only other problem I had was after getting everything back together the new tub seal leaked. When I installed it if fit very loose on the OD. I ordered a new seal hoping it would fit tighter but it didn't so I coated the the seat of the tub and the OD of the seal with gasket shellac. That solved the problem. Working great.