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36358777896 Kenmore Refrigerator - Instructions

All Instructions for the 36358777896
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freezer not frezing properly frost buildup
Removed housing around timer. Unpluged and
replaced timer. Defrosted freezer witk small portable heater. Freezer has worked greater since.
Saved a lot on service call.
Parts Used:
Defrost Timer
  • Bill from Columbiana, AL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
7 of 7 people found this instruction helpful.
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Quit dispensing and crushing ice.
Ordered new auger and ice bucket assembly. Removed old door and with four screws I attached it to the new unit. Works very well!
Parts Used:
Auger and Ice Bucket Assembly
  • Charles from Odessa, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
9 of 13 people found this instruction helpful.
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Refrigerator compartment warm, Freezer cold
This is a old 2000 side by side Kenmore frig bought from sears. left Freezer side was building up ice in the back, while right side was not cool at all. The Defrost Timer was behind the light panel on top in compartment side. Easily remove unit and unscrew things. Works like a champ.
Parts Used:
Defrost Timer
  • Hop from Houston, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
7 of 8 people found this instruction helpful.
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Refrigerator Gasket had split and causing excess sweating inside of refrigerator whick was cauing water to drain out the front door damaging the floor.
Very simple fix. I loosened all screws with a nutdriver, removed old seal by pulling it out from under the retaining plate. replaced new seal and tightened screws.

Great fit!
Parts Used:
Fresh Food Door Gasket
  • Todd from Bainbridge, IN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
10 of 17 people found this instruction helpful.
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broken fan blade in the freezer compartment
Unplugged frige, removed top shelf, pulled broken fan blade off. Replaced with fan blade just purchased from PartSelect. Very simple repair. Orderd and recieved the right part.
Parts Used:
Evaporator Fan Blade Kit
  • John from Cumberland, MD
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers
7 of 9 people found this instruction helpful.
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Refrigerator would begin to lose it's cool and we saw ice caking on the bacjk panel of the freezer section.
We had to empty the freezing section, remove the 4 screws that held the back panel and defrost the coils. Then with the diagram we got from the internet, we removed the defroster and easily installed the new one and put the back panel back on. We did find later that it was still icing over so I ordered the thermostat and we installed it today.
It too was easy to install. We spliced the wires and hooked the new thermostat to the old wires and reinstalled the back panel. Hopefully this will solve the problem for us now.
Parts Used:
Defrost Thermostat
  • Charles from Edison, GA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver, Screw drivers
7 of 9 people found this instruction helpful.
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refrigerator ice bucket was rusty
My husband just pulled out the defective ice bucket and replaced the new one.
Parts Used:
Auger and Ice Bucket Assembly
  • Eleda from Humble, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
7 of 9 people found this instruction helpful.
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Ice maker would not shut off
Removed the ice maker from the freezer. Removed the switch. Tested the switch with a multimeter. Ordered a new switch. Replaced it in the box. Installed the ice maker ( 3screws and electric cord plug. It works. Details available on the internet.
Parts Used:
Icemaker Switch
  • Jack from Bloomington, IL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
8 of 12 people found this instruction helpful.
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Rubber actuator cover would not shutoff
Replaced the actuator rubber and back plate holder
Parts Used:
Actuator Pad Support Actuator Pad
  • James from Papillion, NE
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
11 of 21 people found this instruction helpful.
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Refrigerator and freezer were not cooling
Vacuumed the area around the compressor, removed the PTC relay switch cover, pried the broken relay switch off the unit with a screw driver and replaced with the new relay switch. Replaced the backing of the refrigerator and tested, within minutes the work was confirmed.
Parts Used:
Refrigerator Compressor Start Relay
  • Michael from NEW BERN, NC
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Pliers, Screw drivers
6 of 6 people found this instruction helpful.
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Refrigerator would not defrost
When it was discovered there was a cooling problem in the refrigerator, I went to parts select web site and went through the troubleshooting section. Then I tested the defrost timer and the defrost element as directed by the web site. I then found out doing this, that is was the defrost timer. I ordered the part online and it was delivered THE NEXT DAY! I removed the bottom panel of the fridge, removed the screw holding the old timer, removed the wires, and reversed the procedure to install the new one. It has been 1 week, and everything is working great. Thank you PartSelect.
I have since then recommended you to a relative who was having the same problem. Thanks again.
Parts Used:
Defrost Timer
  • Thomas from Dresden, OH
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
7 of 10 people found this instruction helpful.
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Door wouldn't stay closed; fridge alarm went off constantly
I removed the door from the fridge by taking off the screws that held the top plate on. I then removed the old broken cam from the door and the old hinge pin on the fridge and replaced them with new parts. I then put the door back on, screwed the top plate of the door into the top of the fridge, and with a few minor alignment adjustments with the freezer door, I was done.
Parts Used:
Cam Riser Ice Storage Door Bottom Hinge Pin and Cam Assembly
  • Ralph from Pagosa Springs, CO
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers, Socket set
7 of 10 people found this instruction helpful.
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Refrigerator water dispenser tube (5/16"OD) broken at the back by valve
Tube was too short so I used the union to attach additional tubing to reach the valve at the lower rear of refrigerator
Parts Used:
Union Connector - 5/16 Inch to 5/16 Inch Plastic Tubing - 5/16 Inch
  • Peter from Marietta, GA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Wrench set
6 of 7 people found this instruction helpful.
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Ice trap door would not open
1. Unplug refrigerator or flip breaker to kill power to the refrigerator.
2. With hands, gently pull the bottom lip of the 3" X 11" face plate panel above the dispenser head.
3. Remove the 4 screws that are under the removed panel.
4. Tip the assemby down to reveal 2 plugs.
5. Gently pull the 2 plugs to disconnect.
6. Open the assembly to reveal the solenoid.
7. There are 3 screws at the base of the solenoid. The center screw attaches to the green ground wire.
8. Remove the three screws.
9. Observe: The bracket at the top of the solenoid unit tucks behind a 4th screw above the solenoid. You may need to loosen this screw to relesae the solenoid.
10.Unplug the yellow and red connector to the solenoid. It should not be totally free to remove.
11. Put the plunger into the solenoid. Note that the plunger has an opening to insert the white plastic trigger for the trap door. Make sure the trigger is inserted into this opening before reassembling.
12. Plug the yellow and red connector into the new solenoid.
13. Position the new solenoid to match the screw holes. The bracket at the top of the solenoid tucks under the 4th screw. Tighten as necessary.
14. Insert the green ground wire into the middle screw hole at the base of the solenoid and tighten.
15. Insert the two screws to either side of the ground wire and tighten.
16. Gently reconnect the two plugs.
17. Tip the assembly back into place making sure the trap door and hoses are lined up correctly.
18. Replace the 4 screws.
19. Snap the face plate back into place.
20. Turn on the power and give it a try!

I used other instructions provided by customers on the website. They were very useful.

This is the second time we replaced this unit. The first replacement failed within the one-year warranty period. I called customer service and they had a replacement part and refund for the previous part on its way immediately. Excellent service!
Parts Used:
Dispenser Door Solenoid Kit
  • Susan from Polson, MT
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
6 of 8 people found this instruction helpful.
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Water line was broken at the bottom of the freezer door.
There is no access to the inside of the door to replace the water line. I was able to insert a 1/4" drip line barbed connector into the old line at the base of the door and then connect that to a piece of the plastic tubing which I then connected back to the original water supply tubing with the 5/16" union. It took three attempts to get the tubing through the bottom hinge without a crimp in it. It's best to have a second person to hold the door while you "fish" the tubing through the hinge.
Parts Used:
Union Connector - 5/16 Inch to 5/16 Inch Plastic Tubing - 5/16 Inch
  • Eugene from Palm Springs, CA
  • Difficulty Level:
    Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Screw drivers
7 of 11 people found this instruction helpful.
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All Instructions for the 36358777896
91 - 105 of 799