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36358095891 Kenmore Refrigerator - Instructions

All Instructions for the 36358095891
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Drive cup broke due to ice cube jamming it
Remove three screws insert part; manually checked out drive and waited for ice to buildup and it worked like new.
Parts Used:
Ice Dispensing Drive Cup
  • Bruce from Mobile, AL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
5 of 6 people found this instruction helpful.
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ice being made but would not dispense
Easy repair. Snapped cover off control panel. Removed 4 phillips head screws on control board assembly. Removed (2) connectors from assembly and pulled out defective unit. Installed new control board in reverse order. Everything now working. Very fast and easy repair once you have the part.
Parts Used:
Dispenser Control Board - 2 Slide Switches
  • Robert from Orlando, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
5 of 6 people found this instruction helpful.
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broken drawer rail (cheap plastic poorly engineered)
remove screws from broken rails and install new rails with screws.
Parts Used:
Drawer Slide Rail - Right Side Drawer Slide Rail - Left Side
  • Chris from Waterville, KS
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
7 of 12 people found this instruction helpful.
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slide rail broke causing shelf to fall
repair was simple removed glass shelf and removed the two screws holding rail in place. I was really amazed at the quick service that I had receiced, I ordered two of the same part and they had the instructions to send back the additional part in my email the next day. Thanks for your help.
Parts Used:
Drawer Slide Rail - Left Side
  • Mark from Albuquerque, NM
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
5 of 6 people found this instruction helpful.
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freezer coils froze over &refrigerator wasn't cold.
I had to take out 4 screws that held the element in place. remove the old element and disconnected one wire connection. put the new element back on and connected the wire .
Parts Used:
Defrost Heater with Thermostat
  • Darlene from New Harmony, IN
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
5 of 6 people found this instruction helpful.
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Plastic drawer side rails broke. The rails and the drawers seem very flimsy for the cost of the refrigerator.
Very simple fix. Unscrewed broken drawer rails and replaced with the new. No big deal. But again, these seem very flimsy for this model of refrigerator. they should use metal drawer rails with rollers to better accomodate the wieght of produce in the drawers.
Parts Used:
Drawer Slide Rail - Left Side Drawer Slide Rail - Left Side
  • john from Fairfax, VA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
6 of 9 people found this instruction helpful.
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Ice Maker would not fill.
Was concerned that new icemaker was quite a bit different than the one we were replacing. Called GE to confirm it was correct.

Went ahead and installed the unit, using the supplied electric cable adapter.

A little difficult to deal with the extra cable, but everything worked OK and it's making ice normally.
Parts Used:
Ice Maker
  • Charles from Keller, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
5 of 6 people found this instruction helpful.
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Ice Despenser wouldn't dispence ice
All i had to do was pop off the front trim, remove 4 small screws, unplug two plugs and replace the board.

It took me a grand total of 9 minutes to get the job done.

Way cheaper than having a repair man come to the house twice, once to diagnose, and once to replace the board he would have ordered and marked up.
Parts Used:
Dispenser Control Board - 2 Slide Switches
  • Blair from Evanston, WY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
5 of 6 people found this instruction helpful.
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broken auger in the bucket assembly.
I ordered the wrong part, the ice maker assembly, because your diagram was not marked properly. I returned the part and you credited my account. Thanks. Ordered the new bucket. It worked fine. Now I have ice and crushed Ice whenever I want. Thanks.

p.s. I didnt use any tools, but to satisfy you I select nut driver.
Parts Used:
Ice Maker
  • Chip from Mandeville, LA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
6 of 9 people found this instruction helpful.
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no Ice
Turned off The water supply. Removed the back panel corner(nut driver). Removed valve (nut driver) and water supply inlet line. Cut the old outlet lines at the valve (new lines are push in) disconnected electrical lines, Reinstalled inlet line and electrical lines. Reinstalled valve and back panel. Turned on the water. Ice maker filled with water and a short time later I had ice. Easy job.
Parts Used:
Dual Inlet Water Valve
  • George from Brandywine, MD
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
5 of 6 people found this instruction helpful.
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Freezer had a smell of burnt wire
After determining that the condenser motor, fan, nor ice maker were the source of the smell. Removed all the food and the rear panel of the freezer. Totally defrost the freezer before you remove the back panel. The panel has a gasket on either side, which are easy to remove and make removal of the panel easier. The back panel is also held on with 9 screws. The biggest problem was fitting both my hands into the freezer with a large body attached to the hands. The defrost heater had a burnt wire attached to the top heater. The two heaters remove with 2 screws each. The heater thermister snaps onto the freezer coils and is included in the defroster heater kit.
Replace the heater thermisters and wiring in the reverse order of removal. Re-attach the two gaskets to the back panel and slide the panel up from the bottom, this will allow re-assembly without removing the shelf brackets. Replace the 9 screws and yo are done.
Parts Used:
Defrost Heater with Thermostat
  • James from Lowell, MA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
5 of 6 people found this instruction helpful.
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crushed ice feature inoperative, broken pieces in water dispensed.
Found broken pieces of deflector in delivered ice. Removed dispenser, carefully disassembled it, marking fasteners, sprimgs, and levers. Local repaimen say no replacement part available, must replace entire ice maker @ $350. Found exact part in your online reference, ordered at price of $3.76, part arrived two days later--perfect fit, exactly same as original. Reassembled, and it works exactly like new. Family very happy. Good job!!!!!
Parts Used:
Ice Dispenser Deflector
  • Jim from Jacksonville, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
6 of 9 people found this instruction helpful.
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Water Line Broke that brings water to the Door
First Remove the screw and cover from the left top front of the fridge using a Phillips Screw Driver # 2
Then using a nut driver 1/4 of inch (or Socket set)
remove the two nuts holding the door hinge keeping the door in closed position. Now unplug the electrical connector between the door and the fridge body(Simply pulling it apart) Now hold the door from the middle and raise it up so that it can slide out from the bottom hole, on the main body
Now place the door on a table or a flat surface(Put may be a sheet or some thing to prevent the finish from getting scratched) Now remove the nuts around the inner panel of the door(nut Driver or Socket set) Remove the old lining and discard .Install the new lines and then replace every thing in the reverse order.
Note : Before tighting the top nuts of the door, make sure you keep the door aligened so you would not have to do it after completeing the job.
Parts Used:
Water Tube and Grommet Kit
  • Ather from Commerce, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
11 of 24 people found this instruction helpful.
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Ice chute frosted up
Procedure for Replacing the Ice Chute Plate
1. Turn off the power.
2. Snap off the outside trim ring. Use a plastic screwdriver to avoid scratching the cabinet.
3. Locate the three small holes below the control panel facing, just above ice chute. The center hole is not used. With a small, blunt, object (wire – blunted nail) that is slightly smaller than the holes, push up rather firmly up through the outer holes to release front control panel.
4. Remove the three wire connectors from printed circuit board. Firmly pull/pry them straight out of retaining clip. Use caution: Excessive force will break clips.
5. Release the secondary panel by removing four screws (one in each corner).
6. Remove the flap assembly.
7. Clean all accessible areas with 1/10 bleach water to sanitize. Rinse the cleaned area with clear water and thoroughly dry everything before re-assembling the panel.
8. Install the new flap assembly.
9. Re-installed everything in the reverse order and check the functionality.
10. Order a spare ice chute flapper to be ready for the next event.
Parts Used:
Dispenser Door Assembly or Flapper
  • Phillip from Springfield, VA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
6 of 9 people found this instruction helpful.
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water leaking from fridge
removed rear cover then I removed screw holding
water valve to gain access to electrial wires marked wire location and unpluged wires to valve
I then unscrewed the incoming water line and used a razor knife to cut water lines off just above valves. I then installed the two water lines to the new valve and installed the main water line. I then reattached the electrical wires and screwed the valve back to the fridge checked for leaks and reattached the rear cover. less than 30 minutes
Parts Used:
Dual Inlet Water Valve Dual Inlet Water Valve
  • JAMES from NEWPORT, TN
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers, Socket set, Wrench (Adjustable)
7 of 13 people found this instruction helpful.
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All Instructions for the 36358095891
106 - 120 of 713