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36358047897 Kenmore Refrigerator - Instructions

All Instructions for the 36358047897
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The bottom hinge broke
First, I removed all items on the door shelves and the shelves themselves to reduce the weight of the door. The door came off by itself because the bottom hinge had broken. Then I placed the door horizontal on the kitchen floor to have easier access to the bottom of the door. I had a piece of blanket under the door to prevent any scratch. I then removed two screws holding the door closing cam and shim and replaced them with the new parts. Next, I removed the base grill to have easy access to the old hinge assembly on the refrigerator itself. All I had to do was grab it firmly at either end and pull it forward. I replaced the hinge assembly with the new one. I removed the cover on the top hinge assembly and removed the two screws that secured that hinge (I was not able to put the door back without removing the top hinge assembly). All down hill from this point. Time to reinstall the door, aligning the bottom of the door cam over the hinge assembly and setting the door down on it making sure the door sets on the hinge assembly cams. To the top of the refrigerator. reinstalled the top door hinge assembly and cover (I had to make sure the door was standing straight vertically before I tightened the nuts), I also put a small amount of white grease into both the top and bottom hinges.
Parts Used:
Bottom Hinge Assembly
  • W from Northbrook, IL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Wrench set
3 of 4 people found this instruction helpful.
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icemaker stripper fall a part
instalation was very easy - but the part was 3/4 inch to long and a 1/32 inch to wide.Trimmed it with the "faithfull"
Dremel and it works!The instalation part of the "job" was less then 10 min.
Parts Used:
Ice Maker
  • Ted from Harrisonburg, VA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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refridgerater side warming, freezer warming
First I diagnosed the problem being a defrost timer as the symtoms are the same as the heater elements. I installed the timer and it worked great for about a week until the frost build up on the evaporator became too much again and then the symtoms returned. I then checked the heater elements and found that both were bad PLUS two clips to the elements were corroded. I then ordered the 2 heater elements. There is more than 1 heater element. Make sure you measure the length of each and then use the graph picture with "Parts Select" on the new ones before you order. There is about a 2" in length difference. Also one comes in a kit with thermostat and wires. Wrong for me. I really wanted that unit as I needed the harness for the bad terminals but it was the wrong heaters and it also came with a new thermostat. Luckly I did not order that one but did order a new thermostat to make sure I did not have to go through this ordeal again. When the parts came I had already replaced the terminals and was ready to go when FedX came. Just make sure you check your heaters before just buying the defrost timer as it may keep you from going back to redo your repair. Just doing your home work before ordering may save you much time in your repair. "PARTS SELECT" was one day on both orders and I just ordered standard shipping. They are great to do business with.
Parts Used:
Defrost Timer Bottom Hinge Assembly
  • Dilver from Milton, KY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers
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Ice maker didn't work.
Replaced icemaker assembly. Only 3 Phillips screws to remove the old assembly. Pretty much an exact swap. Was easy to replace but the connecting cable on the new replacement assembly wasn't very easy to make fit. Had to force it into a location that would be out of the way and allow everything to operate properly. That connecting cable should be more flexible and adapt to the fridge a little more friendly.
Parts Used:
Ice Maker
  • Amanda from New Albany, MS
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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No cooling in Frig or Freezer
Removed all items from Freezer. Removed back panel of Freezer (3 screws). Defrosted cooling fins with a heat gun. (about 45 minutes). Removed old Defrost Heater (2 screws). Removed two power lines from Heater. Attached power lines and installed new Heater. (Old Thermostat was O.K.). Replaced back panel. Runs like a champ. Without the defrost time, it took less then 30 minutes. I had this same project done by a service a few years ago and it cost about $300. I order the parts at about 3pm with express shipping. The parts arrived about 10am the next day.
Parts Used:
Defrost Heater Harness Kit Defrost Thermostat
  • James from Racine, WI
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
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Ice maker leaks water freezing ice cubes into one block
Googled the problem, find parts select.com, called service rep and the female rep recommended this part.

Ordered part, got it, replaced it and it works fine.

Note: the water hoses are just installed by pushing in, no tools required.
Parts Used:
Dual Inlet Water Valve
  • andy from clearwater, FL
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
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unit was not cooling, evaporator was iced over
This is the third time the defrost heater has failed, the part was shipped prompt, and the replacement was upgraded to a dual coil. The repair was quick and more cost effective than having a repair guy come out .
Parts Used:
Defrost Heater Harness Kit
  • Randall from Sterling Hts, MI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
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Freezer iced up, no air circulation
Removed the back panel of the freezer to inspect. The coils were totally iced up. Proceeeded to defrost coils with a heat gun. I then removed the defrost element to insepct and meter reading showed as open (infinite resistance). I ordered a replacement element and it arrive 2 days later. Replace the element and everything worked OK except for the ice maker. It seem that moisture had frozen on the motor impeller for the auger drive motor and locked it up. I removed the drive assembly and defrosted the motor impeller to free it. Everthing now is working fine.
Your blow up drawings made this a very easy repair
Thanks
Parts Used:
Defrost Heater Harness Kit
  • Larry from Point Pleasant, NJ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
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Defroster unit went out
First let me remind you my husband is disabled so it was up to me to do the repair. I'm 70 yrs old. I first removed everything from freezer and then removed the back cover removimg 4 screws,then i removed the old defrost unit which held 2 screws replaced with the new one then i had to put cover back in place..then put everything back in freezer and so far its working...Only time will tell.But the part was so reasonable that if if i have to i will get another..but not for a while i'm hoping,
Parts Used:
Defrost Heater Harness Kit
  • Pap's Sport Shop from Webster Springs, WV
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
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Produce side of the refridgerator was warm, freezer side cold.
removed the back of the freezer unit and replaced the defrost heater and thermastat. took the controls out of the produce side and replaced the defrost timer.
Parts Used:
Hinge Cam Riser
  • Mike from Lawrence, KS
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
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Door would drop down when opened
Removed the door by removing the top hinge and lifting it off the broken bottom hinge/cam assembly. Removed the broken hinge/cam assembly found out why the cam broke the doorstop was bent so I had to order the doorstop also. The ordering of the parts was so easy. They shipped them on Monday and they arrived the next day. I will use Parts Select again
Parts Used:
Bottom Hinge Assembly
  • Donald from Lauderhill, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers
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a fan blade broken causing it to make a loud noise
we took off the old one and replaced it.
Parts Used:
Evaporator Fan Blade Kit
  • Marnie from Denver, CO
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers
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Water valve cracked
Pulled out the fridge - unpluged. Water supply was already closed.
Then took off the cardboard cover in the back. Used a nut driver to remove 1 screw. Disconnected water lines and elec. connects.
Water lines slid into quick connects - connected electrical and mounted. Opened water suply needle valve.
Pluged in fridge did a quick test for leaks. Done in 5min.
Parts Used:
Dual Inlet Water Valve
  • Terry from Grand Forks, ND
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
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Ice maker
Remove ice maker out of fridge; remove 3 screws
replace defective part re-install all components 30 minutes later " magic ice again. Very easy repair most important low cost. Thanks "Parts Select"
Parts Used:
Ice Maker
  • Eli from Buford, GA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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Fridge evaporator coils frozen
Determined that the defrost heater was bad (didn't test the thermostat or sensor) and attempted to replace it first.

Got the part in one day (super fast shipping).

1) Removed back panel on the inside of the freezer compartment using a nut driver.
2) Removed the ground wire clip from the metal panel
3) Used a screw driver to remove the two philips head screws that hold the heater assembly in place.
4) carefully pulled off the wires attached to the assembly.
5) attached the wires to the new heater
6)attached the new heater and screwed the new heater in place
7) attached the inside panel
8) fridge is now working great.
Parts Used:
Defrost Heater Harness Kit
  • Michael from Purcellville, VA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver, Screw drivers
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All Instructions for the 36358047897
121 - 135 of 748