25361112102 Kenmore Refrigerator - Instructions

followed installation video on your website which was very helpful. Very easy repair. The packing material was great.

I watched the video on how to change the defrost thermostat. I removed the back cover inside the freezer then I pulled off the old defrost thermostat and then using a pair of wire cutters I cut it off and then bared a little of both of the wires and then slid the heat sherink and wire connectors on the existing wires and then slid the other ends of the wires into the wire connectors then crimped the ends of the connectors and then tried using heat on the heat shrinks but still used rubber electric tape over it. I clipped the new thermostat were the old one was and then reattached the freezer wall cover and plugged the refrigerator back in. 24 hours later I checked the temperature in the refrigerator and freezer and both are running a lot colder.

REMOVED STUFF FROM SHELVE AND THEN REMOVED SHELVE AND TURN UPSIDE DOWN REMOVED SCREWW AND REPLACED RAIL AND DRAWERIN TRACKS REINSTALLED SCEW AND RETURNEED TO REFRIGERATOR

REPLACED BACK SCREW AND SCREWED THE NEW ONE INTO PLACE,REPLACED BOTH SIDES,RIGHT AND LEFT...SUPER EASY.

I initially replaced the defrost timer, and later replaced it and the defrost thermostat. The defrost thermostat was the faulty component

I followed the instructions on your website, made it a simple as possible. Very tight work area sometimes fingers only, but a little patience works.
Saved at least $300. By not paying a repair person.

Easiest way to install was to insert the cover first then insert the glass insert being sure to tilt a little and inert under the shallow lip at the front of the cover. Not a good idea to assemble before inserting in the fridge. When cleaning the refrigerator shelves in the past I took then out of the refrigerator, cleaned them and re-installed in the method above. Just was not careful enough removing when I dropped the glass

Simple instructions anyone should be able to do it.

Unplug, remove 2 screws off back panel inside the freezer. Cut wires on old one and crimped in new one. Light to melt the shrink wrap that came with it. Pretty easy.

Once the parts break and fall into the refrigerator you do not know how they were assembled.
Being a retired engineer helped me figure out how to replace the parts.
You will have to remove the shelf assembly and complete the work outside of the refrigerator.

Turned off fridge circuit breaker
Removed all food from freezer and put in cooler.
Removed shelves from freezer
Removed ice maker
Removed 2 hex head screws
Tilted back evaporator cover and tried to unplug connection.
Found connection was iced over with a huge block of ice coming from water inlet to ice maker
Spent several hours trying to melt and chip away ice without damaging fridge.
Finally was able to break up ice with long flat head screwdriver and hammer.
Unplugged connector and was able to remove evaporator cover.
Cut wires near thermostat and removed
Stripped wire as needed and crimped new thermostat in place.
Used heat gun and lighter to melt heat shrink. This took a long time and required a lot more heat than expected.
Reconnected evaporator cover connection and reattached cover.
Reinstalled ice maker
Reinstalled shelves.
Put food back in
Turned circuit breaker back on.

Before buying the part, I watched your video and realized it was extremely simple to remove and replace. Item was to take 7-10 days and I received it in 4. Took longer than 15 minutes because I had to move the fridge forward, get my tools and a vacuum, get a cup of coffee and get to it. Very easy and the video was exactly step by step. It took longer to vacuum all of the dust bunnies than to replace the part.

Honestly, I was in the market to buy a new refrigerator but now I believe I'll wait several more years. Thank you for your support.

Took out the broken crisper pan cover and replaced it with the new one
Took out the support rail frame turned it over unscrewed the support rail and replaced it with the new one. Repair time 5 mins.

The bulb has a plastic clear cover. That cover can just be carefully removed using a screwdriver. It's held in by a metal bracket. After you remove the cover. You'll just need to replace the bulb and then re-install the cover and bracket.

R&R DOOR SEAL VERY EASY TO INSTALL THANKS TO ALL