25344359409 Kenmore Refrigerator - Instructions

DID IT JUST LIKE THE VIDEO SHOWED. UNHOOKED ELECTRICS, CUT TUBING, HOOKED UP ELECTRICS THEN TUBES TO NEW PART. PIECE OF CAKE.

This was a very easy fix. I first ordered the cam only and installed it. That was not the problem. I then ordered the hinge bearing and installed it. That was the problem. Both times I installed an item it took about 10 minutes. Watch the video and follow the instructions. My advice to you if you have a clicking of your door order both the cam and hinge bearing and replace both. The items are not expensive.

Incorrectly! There are two sizes of door bins and they are not interchangeable. I ordered the wrong one, only to discover that door bin was also cracked. I now have two new door bins. All's well that ends well...they are really easy to instal, but if not the correct one, it will fall off!

Open freezer
Pry the switch out (bottom first, then push the tab on top while prying out)
Move wires to
New switch
Push switch in
Test

PURCHASE:
Buy the terminator from the site because they sell the
terminator (thermostat) separately. Other places have it with the
wiring harness for more money. Changing it with the harness attached
is a very, very involved project. It includes removing the entire inner
liner of the freezer. The one the site sells requires only a simple
crimp splice and shrink tube.

TEST- If you have another freezer, ice or a friend's freezer available,
it is highly recommended that the new part be tested:
You will need an Ohm meter or a continuity tester. You can make one
very easily per instructions found on line.
TEST RESULTS-
a) At room temperature. An Ohm meter should show "Open".
b) After being in a freezer or submerged in ice water for at least an
hour, the Ohm meter should show "Closed".

I have installed hundreds of defrost thermostats. Very occasionally
one is defective. This project is a bit involved, so it is wise to pre-test.

HOW TO INSTALL THE DEFROST TERMINATOR (THERMOSTAT):
A) Prep
Remove Food & Be sure the freezer is warm.
Parts need to be pried upon & cold plastic breaks easily.
Tip: Put the screws in separate cups with labels. This will make
re-installing the many components easier.
Gather tools from the attached list.

B) Unplug Unit (Turning it off is not sufficient protection against shock.)

C) Remove Light Bulb (If it gets broken while working, glass may
get in the eyes.)

D) Remove Drawers (This is a bottom freezer unit with 2 drawers)
1) ) Upper Drawer:
a) Locate the 2 rectangular boxes covering the gears. They are
on each side, toward the rear of the drawer.
b) With a nylon spudger, push in the 2 clips on each box and
lift the boxes 1/4". They will stop at 1/4".
c) At the front of each track, remove 2 hex head screws with a
5/15" nut driver or a 1/4" flat bladed screwdriver.
d) Lift the front of the drawer a small amount while pulling drawer.
Lifting allows the 2 stops on the drawer to clear the track tabs.
e) When near the end of the drawer, lift the gear wheels slightly
to clear the track.
f) Put the drawer out of the way.

2) Lower Drawer With Front Door
*Leaving the door attached makes it easier to align the drawer when
reinstalling it later. It must be straight or the gasket will gap.
a) Put a thick towel on the floor, in front of the unit, so the door
can be laid upon in without scratching the handle or the floor.
b) Pull the drawer out and look at each track about 2/3 of the way
to the back of the freezer. You will see two long, white tabs.
c) Push a tab in while pulling the track slightly forward. Firm pulling
is required. Repeat on the other side.
d) Drag the towel and door out of the way

D) Remove the air grill at the top, rear of the freezer.
1) There is a clip in the center to push with a spudger.
It is easy to see in a photo of a replacement fan bracket.
2) On the right side, in the top row of square holes, is another clip
to press with a spudger while pulling that side of the grill out.
3) On the left, there is an air chute blocking the clip. It can not be
removed. With the right side pulled free, gently wiggle & pull the
left side until the clip clears & the grill is free to leave.

E) Remove the Ice Maker (Water does not have to be turned off)
1) Loosen, but do not remove, 2 screws above the ice mold.
2) Remove the one lower screw & put it aside.
3) Lift the ice maker & store it out of the way.
4) Do Not turn any wheels by hand, nor bend the bail wire.

F) Remove the Thermistor Cover (Upper Right Back Wall)
1) Gently squeeze the sides while pulling. Stop as soon as it's free.
2) Note how the thermistor & wires are installed in the cover &
thread the thermistor free.
3) Set the cover aside.

G) Remove The back Wall
1) Remove all visible hex head screws.
2) The back wall can now be removed.
3) Set it aside where it will not scratch any surfaces, as the edges
are a little sharp

H) De-Ice the evaporator with a heat gun or hair dryer.
Don't hold the heat source in one spot for long or wire insulation
or plastic components will be damaged.

I) Note the permanent ice ball in the upper-right corner.
The defrost thermostat is under this ball. Melt it with heat.

J) Install The New Thermostat
Hint- Take the thermostat to a hardware store to buy the
correct size shrink tube and crimp sleeves (butt connectors)

very easy, make sure to watch the provided you tube video.

Took the part out of the box and slid it in to place. It fit perfectly!

Installed a new Defrost Thermostat.

the repair was so easy to do. it did take 2 of us to handle the door removal and reinstallation. we watched the video and carefully removed the door and had no trouble at all with the new parts installation. we knew what to expect and successfully fixed the frig! Good Deal!! Easy fix!!

The repair was not it. It was the customer service by the ladys that answered the phone. Both of them were the same as to give me a perpaid return shipping label and my money back. It was like being at the return desk at W.M. and not like at some of the on line service I have come to know...

Gene

I took out the broken drawer and replaced it with the new drawer

As it turns out when i pulled the drawer out and then the door holder i discovered that there was a big piece of material that was suppose to be around the water line that was causing the problem. The old drawer holder was not the problem so the new piece was not needed. All is well.

Remove ice drawer ,Removed front of drawer 4 screws ,Removed broken crusher 3 screws Ordered new parts reassembled replaced fix blade spacer that was broken and blade cover housing reattached front of drawer !

Repair man wanted a 130.00 service charge plus parts , With the help of YouTube we did the repairs inhouse , couldn't believe it was that easy. Refrigerator is working like a new one ,our maintenance crew has ice cubes were all happy !

Followed the video for this repair. Only issue was that the videos showed that when the front panel is removed, there is a wire harness that has to be unplugged from part No. 38c. This was not the case. What I had was a Ribbon Cable Harness that plugged into the front of part No. 38 and the top of part 38C (the two power boards) I tried to disconnect it from part 38C by pulling it out, and apparently damaged the Ribbon Cable Harness. Later found a video showing how to remove this item properly when replacing power boards 38 and 38C. Have ordered a new cable from GRP and hopefully this will solve the problem, as there is no electrical current to the dispenser controls and the ice and water dispenser are not currently working. Would have been nice to know that there are two types of connections between these power boards; a cable harness that unplugs from 38C or a Ribbon Cable Harness that unplugs from from the face of part No. 38. Hopefully I have not damaged either of the boards or anything else. Professional repair man coming on Thursday to test the boards, micro switches, etc. The boards are quite pricey, ($550.00 for both) and since the refrigerator was manufactured in 2004, we will buy a new one before we pump any more into this older unit. Very important to know how to unplug this Ribbon Cable Harness from the boards before proceeding ! Plug in on 38C is very tricky and you will need to review a video showing how it is done.