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11026152500 Kenmore Washer - Instructions

All Instructions for the 11026152500
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upper agitator inoperable
Took ten minutes to pop upper assembly off and replace dogs. Note long ratchet or nut diver advisable 5/8.
Parts Used:
Agitator Repair Kit
  • david from Rohnert park, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver, Screw drivers
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Top section of agitator slipping on ratcheting dogs
I popped of the fabric softner dispenser at the top auger by appling pressure with both thumbs rather than use the notch provided. This gives access to the agitator mounting bolt which was removed with a deep socket and extension on a ratchet handle. The agitator slipped right off the splined shaft by pulling upward at two points at the bottom. I ordered the complete agitator repair kit which included a part that improved the operation of the top auger, it may have been a factory upgrade at some point on this machine. I did use silicone grease where required and I feel that this is a must for longevity of the thrust washer. If you are ordering the complete kit, the o-ring seal for the inner cap is included. The machine washes like it was new.
Parts Used:
Seal, Inner Cap Agitator Repair Kit
  • John from Brooklyn, NY
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers, Socket set
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The temperature sensor in the water mixing valve quit working. It would operate on manual, but not auto.
As with any repair job, the hardest part is getting started and figuring out how to take it apart. I first tried to remove the top, by prying up on it,( his has worked in the past). This only broke the plastic retaining clips. I then removed the two plastic covers on each end of the control panel, then the two screws that hold the front of the control panel down. and lastly slid the control panel forward and out of its slots. I then used a 5/16th nutdriver to remove the four screws from the back panel. Now I was able to pull the panel back away from the washer body enough to use needle nose pliers to to remove the four electrical plugs located on the mixing valve. I used a felt tip marker to identify the locations of each plug. I used a 1/4 nut driver to remove the one mounting screw that held the valve in place and removed the valve. When the new valve arrived, It took about 15 minutes to re-install the valve and put everything back together.
Parts Used:
Water Inlet Valve and Thermistor Assembly
  • james from arlington, WA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
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washing machine will agitate but not spin
I removed the cabinet and agitator, layed the machine on it's back, removed the pump, motor and gearcase. I found a way to prop the gearcase up so it rested level, removed the cover, drained the old oil. I removed all internal parts, disassembled them and cleaned them. I reassembled the gearcase using the new uetral drain assembly, and replaced the oil. I made sure the brake assembly was pushed into position and then put the gearcase, motor and pump back in. I sttod the machine up, put the cabinet back on and tested the machine. It still did not spin, so it wasn't the coupler, clutch or nuetral drain assembly.
Parts Used:
NEUTRAL DRAIN KIT
  • Robert from Manchester, CT
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Pliers, Screw drivers, Socket set, Wrench (Adjustable), Wrench set
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agitator did not turn
I removed the cap over the ratchet mechanism, removed the ut holding the agitator in place, removed the agitator and cleaned all the parts. The assembly for the ratchet dogs was a 3 piece assembly that was included in the kit I bought from Part Select. I also bought a new cap and gasket since my old gasket had broken too. A new gasket was already included in the kit, so I didn't need ot buy the cap. I liked that th ekit included everything I needed and good instructions. parts got to me in about 3 days. Very happy with my Parts Select experience and the fact I saved at least $100.
Parts Used:
Agitator Cap Barrier with Seal Agitator Repair Kit
  • Mark from Whitehall, PA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
4 of 6 people found this instruction helpful.
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Leaking water from bottom after wash
Turn washer on its side unscrewed clamps used pliers to slide clamps off of two hoses connected to pump then took clips off that hold pump replaced with new pump and put new clips connected hoses and clamps on new pump turned it back upright job finished
Parts Used:
Pump Retainer Direct Drive Water Pump
  • Robert from Wildomar, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
3 of 4 people found this instruction helpful.
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tub tilted forward. Some fill water would miss the tub
Removed cabinet found tub spring had worn thru rear frame, spring was also almost worn thru. Checked suspension springs very very worn at mounting points.
Ordered needed parts. All in Stock. First bracket came the next day took 5 days to get the rest 1 part at a time.
Forgot to order suspension spring clips, order them next day shipping came the next day .
Just because parts are in stock doesn't mean you will receive in a timely fashion if you need parts better order next day freight.
Videos, parts diagrams and instruction are great, regular freight is not good
Parts Used:
Tub Spring Spring Outer Bracket Suspension Spring Leveling Spring
  • Craig from HOLDREGE, NE
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Socket set, Wrench set
3 of 4 people found this instruction helpful.
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Washer would drain but not spin
Pulled up on fabric softener dispenser and removed it. Had to use pliers to remove cap and seal to get access to the bolt holding the agitator in.

Realized my socket extension wasn’t long enough so went to Lowe’s and bought another.

Was unable to hold the bottom of the agitator to keep it still and get enough leverage to remove the bolt. I poured hot water over it and then climbed into the washer and used my foot to hold the vanes still while I removed the bolt. Once I got the agitator out, the rest was a breeze. Separated the top of the agitator from the bottom by placing it on the floor, using my feet to hold it down and pulling up to remove the top part of the agitator.
Turned the top of the agitator upside down and removed the cam and feed dogs. Assembled the new one and held the agitator top horizontally while placing the new part back in.
Reassembled the top and bottom of the agitator and put it back into the washer. Tightened the bolt, replaced the cap with its seal and pressed the fabric softener dispenser back into place.
Parts Used:
Agitator Repair Kit
  • Debby from STATESVILLE, NC
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Socket set
3 of 4 people found this instruction helpful.
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Washer not spinning properly.
Being female & never working on appliances, it was a challenge for me. I took the spinning unit apart: 1) Outer cap 2) Inner cap 3) Screw, nut & bolt popped out. Rusty & wouldn't lock into place anymore. Ordered nut & washer at about $10 + shipping. Total $17 from MayTag Rec'd right at 7 days via USPS. Used nutdriver/wrench to screw in new bolt w/washer. Wah la! That did it! Washer working great now! Now that I'm a "diy" handy person, I'm ready for my next challenge. Hopefully, none!
Parts Used:
Washer Agitator Bolt
  • Juana from MANOR, TX
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
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Found seal had split on agitator cap
I clean out the fabric softner dispenser on my machine on a regular basis and found the seal split. After looking at several sites to try and find this part, I found this one. Ordering couldn't have been easier and repair only required pulling up the cup for the softner and installing the cap.

Thanks for making finding part so easy . . . .
Parts Used:
Agitator Cap Barrier with Seal
  • Kim from Cleveland, OH
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
3 of 4 people found this instruction helpful.
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Top section of agitator was slipping.
I ordered the new cogs but didn't want to wait the few days for them to arrive. So I decided to try and temporarily repair the old ones. After looking at the picture of the new ones on this site I realized that the teeth were just worn down. I took all four of them out and used a grinding disc to carve the teeth down deeper. They were not perfect. (I would recommend holding the teeth with a vise.) However, after reinstalling the cogs the machine worked perfect and that was two weeks ago. I'm not going to install the new ones until I have to.
Parts Used:
Agitator Directional Cogs
  • Stephen from Hot Springs, AR
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
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Water Pump leaked
We unscrewed the two screws at the back of the control panel. Holding the control panel on both ends
we pulled it toward the front of the machine, slightly and gently lifting it at the same time, removing it from the metal surround. Holding the control panel up off of the surround we rocked the surround forward and lifted it off the washing machine frame.
We could see where the leak was coming from. We took the hose clamps from the two ports, then
using a pair of pliers pulled the two clips that are holding the pump onto the shaft protruding from the
electric motor. We matched up the part on the web sight. Ordered the part then when it came in we just reversed the order putting the machine back together. The hardest and most time consuming
thing about this repair was the clean up of the washing machine. (Dirt and soap residue does
build up on the inside of the wash tubs.)
Parts Used:
Direct Drive Water Pump
  • alan from american fork, UT
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Wrench set
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Water Pump Replacement
Yes, I agree that the actual replacement of the pump was an easy task on this whirlpool washing machine, however, unlike other posters, I had no access through the bottom of the machine. My machine has a solid pan on the bottom. It has a large hole in the center - I think to access the transmission, but no access where the pump is.
So, I had to dismantle the entire enclosure, first the back (about 6 screws, a couple of electrical connections, etc.), then remove the rest of the enclosure to reveal the guts of the machine. I also had to disconnect a small vacuum tube attached to the tub, and remove the control console on top along with the back. It was pretty straight forward, took about two hours to dismantle. Then, the actual removal of the pump was as easy as others have described here - two spring clips and a hose clamp and I had it in my hand. I ordered the new part, which came very quickly - 2 days I think. Then I took another two hours to re-assemble the machine. It works - yeah!
Symptoms - water leak on the floor, it was actually intermittent for a time, so I procrastinated. Then when I actually did the work, I could see the rust trail and follow it to the leaky pump. The pump was actually leaking through the center, where the drive shaft from the motor goes. There is probably a seal between the impeller and the central drive slot that gives out after a while.
New pump in - machine back together - no leaks.
Parts Used:
Direct Drive Water Pump
  • Jim from Hamburg, NY
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers
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washer wouldn't drain
removed water lines from back of washer. tilted washer to get access to the pump/ removed 2 hoses at pump and removed to snap clips attaching the pump. easiest repair i ever did. washer works fine now.
Parts Used:
Direct Drive Water Pump
  • ed from pittsburgh, PA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers
3 of 4 people found this instruction helpful.
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Wash cycles worked normal but agitator would not rotate clothes
I ordered my parts from partselect and had them at my door the following day (AWESOME!) I removed the dispensor on the top of the agitator and reached inside to remove the protective cover to the cams/bearing area. I then removed the center bolt (7/16) and lifted the agitator off the shaft. Replaced the parts I ordered (Part Number: PS334650
Agitator repair kit, and replaced the Upper Agitator Part Number: PS342399) Everything fit perfectly and the instructions were quite simple. Washer now works like a charm and I didn't have to replace my washer. I was very impressed and surprised with the delivery time of my order. I will definitely use this website again for any appliance repairs I need. MrL 11/2010
Parts Used:
Upper Agitator Agitator Repair Kit
  • marty from newalla, OK
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
3 of 4 people found this instruction helpful.
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All Instructions for the 11026152500
121 - 135 of 1230