Troubleshooting
This part fixes the following symptoms:
Not cleaning dishes properly
This part works with the following products:
Dishwasher.
This part works with the following products:
General Electric.
Part# WD28X10384 replaces these:
AP5788827, 2979581, WD28X10165, WD28X10166, WD28X10206, WD28X10309
Customer Reviews
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Tim L - April 19, 2023
Verified Purchase
It fit perfectly
The part arrived on time and matched the original to a T !
Andrea M - October 22, 2022
Verified Purchase
Perfect Fit
Our order was processed quickly and was received sooner than expected. This was a replacement rack as our original was starting to lose the prongs that separate dishes. We have no concerns and are very happy with our purchase. We would certainly purchase from Part Select again in the future. ??
COREY T - August 20, 2021
Verified Purchase
Fit well
This part was minimally different from the original. The cutlery basket fit well into it and it fits in the dishwasher no problem. Turnaround time from order to receipt was about two days. Very impressed. Certainly would recommend this part source. My only negative is the cost of the part. Seems high but all suppliers I could find had it in the same price range.
Patrice D - August 14, 2021
Verified Purchase
Ensuite repair
Part in great condition
Harry T - June 22, 2021
Verified Purchase
the right part. identical to the original
ordering was easy,the part came fast and was exactly what i needed
Tim K - August 12, 2020
Verified Purchase
Dishwasher lower rack
The part arrived in perfect condition. Very fast shipping, was surprised how quickly it arrived. Thanks partselect!
Marion G - July 13, 2020
Verified Purchase
Easy Repair
We received this product in a very short time frame considering COVID-19. I am pleased with the product. The lower dishwasher rack seems to have a thicker covering than the one that was originally with the dishwasher.
Diane S - April 4, 2019
Verified Purchase
Excellent, great service.
My dishwasher is looking like new. The best and fastest service. Thank you.
Michael F - November 24, 2018
Verified Purchase
Great part, worked as expected
The part arrived quickly. Great support during ordering process. Works as expected.
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Customer Repair Stories
Average Repair Rating: 4.7 / 5.0, 6 reviews.
What's this?
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Sorry, we couldn't find any existing installation instruction that matched.
Replaced the bottom washer rack.
Just took out the old rack and replaced it with the new one.
Other Parts Used:
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Alan from Surprise, AZ
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
25 of 27 people
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We were going to buy a new dishwasher because of rusted bottom rack, dishes not cleaning well and glasses covered with gritty grime.
Once the rinse cap was renewed everything came out looking better. We cleaned the machine with Lemi-Shine, which really helped all the calcium deposits that were adding clog to the machine. The new lower rack and basket are great and make the 5 year old dishwasher look like new. Great experience from ordering parts to receiving them. 100% satisfied and the price was GREAT!
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Antoinette from Sun Lakes, AZ
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
24 of 33 people
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the "fingers" in the lower rack were rusted through and sullying the dishes when cleaning
Just replaced the part
Other Parts Used:
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norma from Sudbury, MA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
18 of 21 people
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Old lower dish rack had rusted in places due to some of the protective coating wearing off.
It is extremely easy. Just take out the old lower rack and slide in the new rack. Remove the silverware holder from the old rack and insert it into the new rack.
Other Parts Used:
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John from TEMPLE, TX
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
4 of 5 people
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Missing parts.( wheels)
Bought a new lower rack with wheels. Take out old rack,remove new rack from box. Check new rack and find two wheels missing from rack and nowhere to be found. Check old rack and find the best two wheels,remove from old rack and place on the new rack. Slide mostly new rack into washer and save a few more old wheels—just in case. Notify company and get no response until today!!!
Other Parts Used:
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Joseph from BROOMALL, PA
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Difficulty Level:A Bit Difficult
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Total Repair Time:15 - 30 mins
3 of 3 people
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dishrack was worn and causing chips on dishes
just slid the new rack into place
Other Parts Used:
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Kathleen from LOUISVILLE, KY
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
1 of 2 people
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Questions and Answers
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Joyce
March 4, 2018
What year model is this dishwasher? Can i buy the bottom rack without the silverware basket? And the price and how much is shipping to 76302?
For model number GLD4400N10WW
Hello Joyce, thank you for your question. The correct lower dishrack for your appliance is part number WD28X10384 (Lower Dishrack with Wheels - Gray) . This does not come with the silverware basket. Please enter the part number into the site for current price and availability. The shipping options we have are as follows: EconoShip (Usually 3-7 Business Days) ($6.15), Standard (Usually 2-3 Business Days) ($8.49) and Next Business Day ($24.95). Good luck with your repair!
13 people found this helpful.
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Sharon
November 17, 2017
Is there a warranty on the lower rack? Had a spoke that corroded thru and fell off. In looking up the part - you only offer a replacement in grey -- can i get the white rack that matches my upper rack?? thank you!
For model number GLD5800L00CC
Hi Sharon,
Thank you for your question. Unfortunately the only replacement that we have is the grey one. If you ordered the part from us before we do have a 1 year warranty on the part. You can contact our customer service with your previous order number and the model and serial number of your appliance. One of our agents would be happy to help you. Good luck with your repair.
6 people found this helpful.
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Melanie
December 16, 2017
I only need the rack. The wheels are fine. Can i order just the rack without wheels?
For model number Ghda480n10ww
Hello Melanie, Thank you for your inquiry. We show that the lower rack for your model is only available with the wheels. Have a nice day!
5 people found this helpful.
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Marie
October 12, 2017
Where do i find the model number
Hi Marie,
Thank you for your question. Here is a link that will give you a few places to look for your model number on a dishwasher: https://www.partselect.com/Model-Number-Locator+4+repair.htm . Good luck with your repair.
4 people found this helpful.
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John
January 15, 2018
What are the dimensions on the lower rack? We have lost several posts and would like to replace the lower rack.
Hello John,
Thanks for your question. This rack is approximately 23 inches long, 23 inches wide, and 11 inches high.
I hope this helps.
3 people found this helpful.
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Marcia
March 18, 2019
Lower rack rusty in spots it has been replaced before also does it come with silverware basket
For model number GLD5900
Hello Marcia, thank you for your question. The lower rack Part Number: PS8746204 does not come with the silverware basket. That part is separate and the part number for it is Part Number: PS1016011. I hope this helps!
3 people found this helpful.
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Virgil
July 10, 2019
Does the lower basket assembly come in white?
For model number GLD5950N00CS
Hello Virgil, thank you for your question. This replacement Lower Dishrack with Wheels part PS8746204 for your model is only available in gray.
2 people found this helpful.
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Catherine
May 27, 2019
Will this lower rack work for this model? The model is not listed as a compatible model.
For model number GDWF100V55WW
Hello Catherine, thank you for your question. Our system does not show that this part will work on your model. For your model the replacement Lower Rack Assembly is part PS8756482 and the Kit of 8 Dishrack Rollers and Axles are part PS11725221.
1 person found this helpful.
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Gary
June 26, 2019
Does the above lower rack come in white as stated it shows gray and can it be purchased
Without wheels as the wheels on current rack are ok it's just that a few of the dividers are busted and thence have become rusty over time.
For model number EDW5000L00BB
Hello Gary, Thank you for the question. The rack only come sin grey with the wheels. Hope this helps!
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Chuck
November 29, 2017
Can you just the get the wheel attachments and apply them to the basket?
For model number GLD5600N00BB
Hello Chuck,
Thanks for your question! We show that the wheels can be purchased separately in a pack of 8 wheels and 8 axles with part number PS11726733 for your model.
I hope this helps.
1 person found this helpful.
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Model Cross Reference
This part works with the following models:
PartSelect Number: PS8746204
Manufacturer Part Number: WD28X10384
Manufacturer Part Number: WD28X10384
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Model Number
Description