Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing reviews that matched. Try using some different or simpler keywords.
★★★★★
★★★★★
David C - April 12, 2024
Verified Purchase
It works perfectly with my cooktop.
Easy installation and it works with my cooktop. The person who took my order was very helpful.
★★★★★
★★★★★
Brent S - September 4, 2020
Verified Purchase
Easy repair, went smoothly and fixed the problem
Everything went as expected. Make sure you read the small print about the wire connections going to the same connections, not the same locations. Tiny little markings 1b, 1a etc are on old and new unit and these need to be matched up. Perfect otherwise.
★★★★★
★★★★★
Andrew W - October 24, 2019
Verified Purchase
Great part, worked as expected
The part arrived on time and in good condition. It was fairly easy to replace the old one, although the wiring connections were in a different configuration and took a few minutes to figure out.
★★★★★
★★★★★
Tammie S - January 19, 2019
Verified Purchase
Excellent customer service!
Part arrived in just 2 days but despite excellent protective packaging, it was broken. Called customer service who were fantastic to deal with. They processed a refund and reorder both of which I received in just a matter of days. Install went smoothly and my stove is back to 100%. Thank you partselect!!
★★★★★
★★★★★
Mike S - December 24, 2018
Verified Purchase
simple and easy
everything was just as it should be working perfect thank you and merry christmas
★★★★★
★★★★★
Paree K - August 7, 2018
Verified Purchase
Part has different connectors
Part works well. It was challenging to install as the connectors are different.
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Customer Repair Stories
Average Repair Rating: 3.7 / 5.0, 7 reviews.
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Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
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One element of the 3 element eye was burned out.
I slid the stove out of the cabinet and removed 6 screws that held the stove top on. I removed 7 wires from the eye that wasn't heating all 3 elements then removed the eye from the stove top by removing 8 screws holding the element in suspension. I used an ohm meter to test the 3 elements and found that the center most element that wasn't heating had an open. I ordered the new element and replaced when received.
Other Parts Used:
Alan from Euharlee, GA
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Pliers, Screw drivers
26 of 28 peoplefound this instruction helpful.
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We could only get 2 of the 3 elements in the triple element to heat.
Remove 2 screws on the front underside of the cooktop surface. Then disconnect the 3 separate wire bundles to the cooktop. Placed the cooktop upside down on a padded surface. Removed 3 year old son from trying to get into the oven. Removed six nuts from the defective burner and removed the burner. Replaced the defective burner with the new burner and replaced the six screws which hold the burner in place. Removed 3 year old son from the countertop next to the range and re-connected the 3 separate wiring harnesses. Placed cooktop back in place and replaced the two cooktop screws. Removed 3 year old son from underneath my feet and turned on the new burner. Perfect! All three elements of the triple burner worked. This was the best experience I've ever had with ordering parts on-line. The product arrived in 3 days as promised and the repair was simple AND I didn't have to pay for a repair technician to come out and tell me the burner was defective, wait for him to get around to ordering it, getting him to come back and actually perform the repair and of course paying for the privilege of his services! Now if I could only find a way to repair my wayward 3 year old son!! Thanks - I'll be back here when the dishwasher dies!
Other Parts Used:
Gene from Ashburnham, MA
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Screw drivers
19 of 19 peoplefound this instruction helpful.
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Inner radiant element did not work
Removed the top after some trouble(must pull stove out all the way)rplaced parts
Following the instructions from the internet, removed the two screws holding the stove top, pulled top toward me, and disconnected the two cables. Lifted the top off and placed it on the blankets I'd spread out on the floor. Unscrewed the four screws holding the burner(noting there mounting numbers), then loosened the four bracket mounting screws, which allowed me to rotate the brackets away from the burner. Moved the old burner to the side, and reattached the mounting brackets to the new burner. I then moved each wire from the old burner to the new burner. Re-installed the stove top, and cooked lunch.
Other Parts Used:
Richard from Harrisburg, NC
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver
4 of 5 peoplefound this instruction helpful.
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burned out element
slide stove all the way out. Remove front, then top, unhooking two wiring harnesses. Took pictures of existing wires to make sure to get back in same place. Pull element wire connections off. Replaced element and reconnected. Fairly easy.
Other Parts Used:
David from Millville, UT
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Pliers, Screw drivers
4 of 6 peoplefound this instruction helpful.
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only the outer ring of the elements would heat up.
I had to remove the screws that held the range top in place. Next just removed the existing element (leaving the wiring in place). Replace wires one at a time and then placed all the screws on the new element.
Other Parts Used:
judy from littlerock, CA
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver
3 of 3 peoplefound this instruction helpful.
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Heating element not working correctly
The repair is only half the battle... for hands-on homeowners.
The repair went very well! Not only was the clear speaking PERSON on the phone extremely helpful, we saved MONEY, functional DIAGRAMS on the web to assist in finding the part you need, the part was DELIVERED in a timely manner, directly to our home.
Before I found PartSelect; I fought mandatory email inquiries for the part, proposed in-home service visited scheduled sometime between 8-5, unrecognizable speaking person… these issues left me rubbing my head to soothe a headache that had just started and the part had not even been ordered… Anyone will look back on their experience with PartSelect and feel they have just returned from a wonderful restful vacation. THANKS!
Other Parts Used:
Dawn from Spring Hope, NC
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
1 of 3 peoplefound this instruction helpful.
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Questions and Answers
Ask our experts a question about this part and we'll get back to you as soon as possible!
1 question answered by our experts.
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Carl
September 20, 2022
The triple element comes on for 15 -20 seconds shuts off for 15-20 seconds then comes back on and off for the same times. is there a thermostat control that might be the problem.
For model number MEP5775BAF
Hello Carl, thank you for contacting us. Please reset the range to get the heat selection setting to normal. If this does not help, the oven temperature sensor, part number PS1570174, is likely to be defective. A faulty surface element infinite switch, part number PS11744412, can also cause this problem as it is the switch that turns the element on and off. You can investigate both parts for functionality via a multimeter. If both are functional and the problem persists, the control board is defective. If you would like assistance placing an order, please contact customer service. Good luck with your repair!
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Model Cross Reference
This part works with the following models:
PartSelect Number: PS11764922
Manufacturer Part Number: W10823719