When the auger rotates, it pushes ice out of the bin, through a chute in the door.
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Troubleshooting
This part fixes the following symptoms:
Ice maker won’t dispense ice
This part works with the following products:
Refrigerator.
This part works with the following products:
Kenmore, KitchenAid, Whirlpool, Thermador.
Part# WP2198574 replaces these:
AP6006171, 2198574, 2211590
Questions and Answers
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4 questions answered by our experts.
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Steve
November 28, 2018
Does ice cube dispenserr dispense cube and crushed ice
For model number 51554101
Hello Steve, thank you for your question. The auger pushes ice through to the dispenser, but also pushes ice to the crusher when you call for crushed it. It is used to dispense both. I hope this helps!
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Ronald
December 19, 2019
My auger slips. The motor shaft looks fine, hexagon shaped but the part attached to the very bottom of the auger, the part that slips over the top of motor shaft is obviously stripped out. I know I need to replace that part but don't know what its called. The motor runs fine and when no ice in bin the auger turns but any pressure at all on it and the motor shaft just spins in the connection.
For model number 10657039601
Good Day Ronald. Thank you for your question in regards to your unit (Model Number 10657039601). Based on our research we believe you are referring to the Drive Shaft Coupling Sleeve (PartSelect Number PS11740363). You can order this part either online at our website www.PartSelect.com or by calling us by phone at 888-260-4310. Best Regards.
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Elizabeth
August 20, 2019
I bought a refrigerator kitchen aid but ice maker makes ice but ice does not drop ice. I noticed that it does not crush ice because there is a part missing the part that rotates on top the long staff that protruding through ice that sits on top of rotating circular thing under plastic ice container. Please i think it might be ps11739237 do i need anything else because i’m clueless! I can send pictures of my problem
For model number Ksrg25fkbt02
Hello Elizabeth and thanks for writing.
Sounds like you might need a new emitter board # W10757851 These boards tells the icemaker when it's full and that it has to dump the ice, and it also tells the icemaker when to refill with water. Hope this help. Please contact us anytime.
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David
October 15, 2019
I need the white auger assembly that the ice bucket sits in, not the auger itself or the auger motor. Is this part available?
For model number 10652569100
Hello David, thank you for inquiring. The ice bucket housing for your model is the Bin-Crush, part number PS11739705 on our website. Good luck with your repair!
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Model Cross Reference
This part works with the following models:
PartSelect Number: PS11739237
Manufacturer Part Number: WP2198574