The suspension spring supports the outer tub and keeps the tub steady during loads that could cause an unbalance. If this part breaks, is worn down or has stretched out and lost its spring, it could c...
A worn clutch can cause a slower spin speed which will leave your clothes wet after a cycle. This clutch assembly comes with brake cam driver, blue spring for large capacity washers and black spring f...
This 18 ml bottle of white appliance touch-up paint is used to cover scratches or marks on your appliance. The white touch-up paint can be used on refrigerators, microwaves, ranges, clothes dryers, an...
This white thrust spacer is made of plastic and is also commonly referred to as a retainer ring. It is used in the agitator assembly of many direct drive washing machine models. This is the retaining ...
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4 questions answered by our experts.
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Gary
December 16, 2019
How to remove control panel and what causes water to pulsate when entering machine
For model number MTW5770TQ0
Hi Gary, thank you for your question. We do not have a video specifically for your control panel, however we do have a video for your gearcase and that video actually does go through the process of opening up your control panel. Here is that video: https://youtu.be/_D2dm_XUcmY. The water inlet valve is what brings water into your machine. Good luck with your repair.
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Cathleen
February 16, 2020
The back of my machine only has hex nuts on it. When I take them off I'm not even sure if I should push forward or backwards to remove the panel. Please help
For model number MTW5770TQ0
Hello Cathleen, Thank you for the question. Once all of the Hex Nuts are removed, you lift up to release the panel to remove. We hope this helps.
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Kerry
March 4, 2020
Why does my washer have a burning smell and seize before the rinse cycle? It automatically shuts off and makes a buzzing noise.
For model number MTW5770TQ0
Hello Kerry, thank you for your question. The most likely issue of that smell is one of the following parts. Clutch Assembly Part Number: 285785, Washer Lid Switch Part Number: WP8318084, 2-Speed Drive Motor - 60Hz 120V Part Number: WP661600 and Capacitor, Motor Start Part Number: WP8572717. We would recommend checking those parts, as well as any wiring harness that runs to the control panel. I hope this helps.
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Mike
June 12, 2023
My maytag legacy series washer fills up at the beginning of the cycle, but after that it doesn't do anything else; doesn't spin or drain please help.
For model number MTW5770TQ0
Hello Mike, thank you for your inquiry. Based on the description that you have provided, we would recommend replacing the lid switch, part number PS11745957. We hope this information helps!
researched potential causes, found cluch dust under the washer and determined that it wouldn't engage because clutch was too worn. ordered the assembly, removed agitator from inside the tub as it is connected to the gear shaft, turned washer on it's back for access to motor, unattached the direct drive water pump from the motor drive, unbolted the 3 gearcase mounting bolts and took the entire gearcase, shaft, motor, etc... together, out from under the washtub. the clutch slides off the gearshaft with a little fidgeting and the new assembly is easily installed where the previous was. put everything back together... then... spin spin! worked perfectly
If you load a washing machine unevenly, it will spin out of balance. But our washer seemed to make noise during the spin cycle regardless of how the load was distributed. I suspected that the suspension or balancing springs were getting tired, and ordered a replacement set.
First I disconnected the washer from the water and power supply, then I laid it on its back.
The tub rested on the back of the washer, making two of the three suspension springs relax, and they were pretty easy to pull out with pliers. After the first two were out, I had to support the tub with a couple 2x4s to relax the third suspension spring.
Installation was the reverse of removal - install the lower suspension spring, remove the 2x4s, then install the two other suspension springs.
The tub balancing spring was easy to replace, and probably wasn't the cause of the problem.
With $25 in parts and about 15 minutes, my washer spins much more quietly.
I removed the two screws on the back of the control panel. The control panel then flips back. The switch is on the left side. To remove the switch, I first detached the wire to the control panel and unscrewed the grounding wire. The new switch drops right in. I had a little trouble getting it in until I realized the washer lid had to be open. A little awkward but once it's in you can shut the lid and then I reattached the wire from the control panel and screwed in the grounding wire. Pretty easy. $20 for the part (with shipping) and 15 minutes. Way cheaper than a repairman.